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The Leadership Factor

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The Leadership Factor Reviews

2.7

42% would recommend to a friend

(31 total reviews)

Jude Nottingham

50% approve of CEO

39% positive business outlook

The Leadership Factor has an employee rating of 2.7 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Leadership Factor employee rating is 27% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

31 reviews
1.0
7 Mar 2018

Don't ever work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work to personal life bonus

Cons

Patronising management Dull and repetitive work Zero hours contracts Poor wages Not allowed to chat to other colleagues Inconsistent disciplinary decisions Interviewers treated as the poor relative of all other TLF staff based on company rewards etc No progression

2.0
3 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Really good shift patterns, lts easy work reading from a ready made script electronically.

Cons

Zero interaction with other staff members, very cliquey groups within the teams. Ridiculous targets of phone calls required per hour. Management make you feel Inferior. Very hierarchy vibe in the place.

2.0
15 July 2019

Bad.

Recommend
CEO approval
Business outlook

Pros

Good work life balance. Thats all.

Cons

They give you more often than not unobtainable minimums to reach per shift, not taking into account that some people do not want to answer questions from an obtainable number doing research on behalf of a bank. The management have favourites and bully. It is a really cliquey place to work, and you're made to feel small from people who have worked there for years. It is the same day everyday. There is no differentiation, it is very boring, and dull.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 31 The Leadership Factor reviews submitted anonymously by The Leadership Factor employees. Read employee reviews and ratings on Glassdoor to decide if The Leadership Factor is right for you.