5.015 Apr 2023Great people and collectionMarketingFormer employeeLondon, EnglandRecommendCEO approvalBusiness outlookProsInteresting workplace and business model, and an emphasis on workplace development and learning.ConsSome internal divisions around upper management.Show more
4.05 Aug 2024Cautious optimismAnonymous employeeCurrent employeeLondon, EnglandRecommendCEO approvalBusiness outlookProsGreat colleagues, great collections, most members are very appreciative of our workConsSenior management overly focussed on quantity (eg targets) and appearances over quality. Less bad now we've unionised.Show more
4.026 Feb 2024Great member services department, poor leadership team.Anonymous employeeCurrent employeeRecommendCEO approvalBusiness outlookProsA fantastically warm community within the member services department. They are the ones that really care for the books and the members with similar reverence.ConsThe leadership team do not prioritise the looking after of the books.Show more