Does The Outreach Team pay their employees well?

According to anonymously submitted Glassdoor reviews, The Outreach Team employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at The Outreach Team. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at The Outreach Team?

63% of The Outreach Team employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Outreach Team 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Outreach Team?

Canvasser (57) , Field Canvasser (21) , Recruiter (13) , Deputy Director (11) , Director (11) , Team Leader (10) , Canvass Director (8) , Field Director (8) , Team Lead (6) , Lead Director (5) , Quality Control (5) , Caller (4) , Canvasser/Canvassing Team Lead (4) , Door to Door Canvasser (4) , Political Canvasser (4)

What are the pros of working at The Outreach Team according to real employee reviews?

"The pay and the mission of of the company is good" ((in 48 reviews)); "Great people to work with" ((in 20 reviews)); "The Outreach Team is a great organization!" ((in 14 reviews)); "The training and support in the field is the best." ((in 11 reviews)); "Leadership is accountable, can be hilarious sometimes, and human (warts and all)." ((in 10 reviews))

What are the cons of working at The Outreach Team according to real employee reviews?

"Long hours and disorganized onboarding" ((in 9 reviews)); "You're hiring team can't do basic computing and absolutely is terrible at communication." ((in 5 reviews)); "super long hours with no merit." ((in 4 reviews)); "Street harassment" ((in 3 reviews))

The Outreach Team Reviews

3.6

63% would recommend to a friend

(221 total reviews)

Sasha Rosen

100% approve of CEO

54% positive business outlook

The Outreach Team has an employee rating of 3.6 out of 5 stars, based on 221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Outreach Team employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

221 reviews

1.0

29 May 2022

The Outreach Team is failing it's mission

Deputy director

Recommend

CEO approval

Business outlook

Pros

Having employment in an uncertain time

Cons

Being overworked. How much were being paid is used as justification to overwork us. Metrics are unrealistic, currently working on a campaign where the majority of the black men are struggling to meet metrics, and are being threatened with termination. We use terms like "racial injustice", instead of racism and classism. Black staff is put at a disadvantage here due to the overall lack of cultural competency and acknowledgement of demographics when engaging the public. We are currently advocating for an initiative for affordable housing, that will not address the the fact that black people are 5% of the population in SF, and are 40% of the homeless population. This bill is funded by tech millionaires and billionaires in an attempt to house their workforce, under the guise of providing housing for teacher. It's disgusting. I've been here two months and we have fired over half of the black workers we have hired, on a staff of over 50.

1.0

20 Nov 2021

Fundraising with this organization is a JOKE

Deputy canvassing director

Recommend

CEO approval

Business outlook

Pros

-Pay is good -Benefits are good

Cons

-They do not care about their canvassers or directors. The main reason to see this is they have incredibly poor retention rate, only 5% of canvassers and 10% for directors stay on after 2 months. Most quit due to constant harassment on the streets or by their own staff. -They claim to have a zero tolerance to racism and sexual harrasment but, there have been multiple cases of sexual harrasment and racism in which have resulted in no one being fired. They are actively protecting directors they have invested in, despite them committing repeated acts of harassment. However, if you make a mistake in your job, this company will prioritize their contracts than protecting their own staff and will fire you. -Poor communication, if brought on as a director you will have zero communication with anyone about anything, no streamlined information about your benefits, or where you will end up being in a month, they will give you very little notice to move across the country if you are geo flex.

The Outreach Team Response

4y

Hi, First, I want to apologize for this late reply - your feedback brings up serious issues, and should have been responded to sooner. Thanks for the work you have done with us and on behalf of a great group. Canvassers and directors are the heart of the work and our goal is to give them all the support they need to succeed and thrive. We are continually working to do this well, and we appreciate your feedback on the need to improve our communication. I want to encourage you to reach out to our HR team at HR@theoutreachteam.net, so we are able to fully address these issues. Thanks again, The Outreach Team

1.0

10 Dec 2020

Ridiculous

Field canvasser

Recommend

CEO approval

Business outlook

Pros

Never knew. Their communication was awful, and what they put me through was worse.

Cons

I interviewed with the Outreach Team and was offered a job on the spot. Sounds great. I made my arrangements to move to the location of the campaign. The day before I was supposed to start my 16-hour drive there, I get a call saying that I will no longer be starting on that date and that the date has moved two and a half weeks forward. Great. I'm out $300 on an Airbnb, but I still have a job then and should be able to make things up in a week's worth of work. Flash forward to today, 3 days before I'm supposed to make the trip down, I get another call informing me that actually, I won't be hired at all because I'm out of state. This is insane. I spent $1000 reserving an AirBNB for a 39 day stay, knowing that I would be able to quickly make it up and make a difference in the campaign. Then they flip it on me and hang me out to dry. An employer who cares about their image and employees would never do something like this. They lead me to believe I had a job and put me out $1,000 as a student and in the middle of the pandemic. Unacceptable.

Viewing 1 - 3 of 221 Reviews

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