The Parking Spot Reviews

4.2

76% would recommend to a friend

(144 total reviews)
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Tim O’Malley

81% approve of CEO

75% positive business outlook

The Parking Spot has an employee rating of 4.2 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Parking Spot employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

144 reviews
2.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who create a positive team environment despite broader challenges. Opportunities to take initiative and own projects across departments. Fast-moving environment that encourages adaptability and learning. Some managers provide meaningful support and mentorship at the team level. Employee engagement and recognition programs are present and well-intentioned.

Cons

Decision-making at the leadership level can feel reactive rather than strategic, with a focus on long-term vision at the expense of immediate operational stability. Limited clarity around job stability, role scope, and future opportunities, particularly compared to the company’s earlier reputation for internal growth. Communication gaps between departments can lead to confusion, duplication of work, and inefficiencies. Employee feedback is not always reflected in meaningful follow-through, which can impact trust and engagement. Processes and systems are still evolving, leading to inconsistencies in execution and expectations. Workload and expectations can be uneven, particularly for newer employees, contributing to burnout and higher turnover. Opportunities for advancement and recognition can feel inconsistent across teams and roles. Retention of long-tenured employees appears limited, which can impact continuity and institutional knowledge.

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The Parking Spot Response
1mo
Thank you for taking the time to share your feedback about your time at The Parking Spot. We’re glad to hear you’ve experienced strong team support, opportunities to take initiative, and meaningful mentorship. Those are qualities we value and want to continue strengthening as an organization. We also acknowledge the concerns you raised around leadership, transparency, and career progression. These themes matter, and as a growing, multi-location organization we’re always looking for ways to improve how we operate, communicate, and support employees across teams. From our quarterly town halls to our recently launched company-wide Intranet page, we’re confident we are heading in the right direction. We know there’s more work ahead and feedback like yours helps guide that progress. We appreciate you taking the time to share your perspective.
5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Easy work if u like cars

Cons

Can be boring some days

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The Parking Spot Response
3mo
Thanks for sharing your feedback about your time as a Valet at TPS! We're glad you enjoyed the work, especially if you like being around cars. We understand some days can feel slower, but there can definitely be some ebb and flow in traffic being in the travel industry! Thanks again for taking the time to leave a review, we wish you all the best!
5.0
4 Dec 2025

Great job

Recommend
CEO approval
Business outlook

Pros

Every single person I work with is awesome and so nice. Finally a job I like to come to everyday.

Cons

Really don’t have any cons

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The Parking Spot Response
5mo
Thank you for sharing your experience working at TPS in Cleveland! We’re proud of the team-focused culture we have built, and it’s great to hear that it’s making a difference in your day-to-day work. We appreciate your contributions and feedback! Keep up the great work!
Viewing 1 - 3 of 144 Reviews

Glassdoor has 146 The Parking Spot reviews submitted anonymously by The Parking Spot employees. Read employee reviews and ratings on Glassdoor to decide if The Parking Spot is right for you.