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The Reading Foundation

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The Reading Foundation Reviews

2.8

36% would recommend to a friend

(23 total reviews)

43% positive business outlook

The Reading Foundation has an employee rating of 2.8 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Reading Foundation employee rating is 25% below average for employers within the Education industry (3.7 stars).

Reviews by job title

23 reviews
1.0
7 June 2020
Recommend
CEO approval
Business outlook

Pros

Different opportunities within the company. Free donuts sometimes.

Cons

The reviews you see posted are not at all indicative of the way most clinicians actually feel about working here (at least in Calgary) and are more than likely curated. More than once I have heard other staff at the clinic remark that they "can't believe there aren't more bad ratings on glassdoor." Morale amongst clinicians (not team leaders or management) is generally very low, a condition that undoubtedly stems from the daily unpaid work we undertake, the lack of support in regards to difficult students, and the lack of meaningful breaks in a day (they are short and filled with unpaid work). Management would likely deny this, but in my time here, they have never reached out to clinicians offering an anonymous forum in which any kind of feedback could be submitted. The low morale is also tangibly demonstrated in the extraordinarily high turnover rate - most hires leave after less than a year, and many do not even last a whole summer. The Reading Foundation is notorious for making its hourly employees undertake unpaid work. Almost everyday you will do at least 0.5 hrs of unpaid work - which at $20/hr results in a $2,400 loss in wages every year. They make sure that what they do is not technically illegal, but this nevertheless contributes to low morale. On occasion, when processing payroll, management has been known to "shift" staff members' overtime hours to different days, so that they don't have to compensate this time at the proper overtime rate. This was, of course, done without consulting said staff members. If you choose to work their extra-clinical programs that take place in a country club or a correctional facility, there will be even more prep/travel time that you will not be paid for. There is very little support and training opportunities offered for dealing with difficult students, and there are very few paid opportunities for you to collaborate with fellow clinicians. Maybe one rushed staff meeting a month. Finally, there was an unsavoury incident a few years ago in which a very prominent member of upper management confronted a group of Arabic-speaking staff, reminding them that, "In Canada we speak English," resulting in a wave of resignations. Of course, this member of upper management still works here. Management would likely deny this, but there are many of us who remember it well. If you don't care to be fairly compensated for the work you do, and are placated by empty platitudes that expound upon the meaningful work you do, this just might be the job for you.

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The Reading Foundation Response
5y
We are sorry to hear about your experience, and value the more than 5 years you have been a part of our organization. We’ve seen a lot of change over the last several years, and made some enhancements to our processes and procedures to reflect what we believe to be a great place to work. In response to some of your specific concerns, we value our team greatly and strive to provide a supportive, inclusive and diverse workplace with opportunities to grow and learn. Likewise, we value open and honest communication from our team. If there are issues that you feel need addressing, we encourage our staff to come to us with them so we can work them out. There is always the opportunity, too, to reach out anonymously, to the HR team that we work with if you aren’t comfortable coming forward with specific concerns. Some particular points to consider are: • We have always compensated staff fairly for travel that requires them to go outside of our facility, by paying out per kilometer. • We have made recent changes to the way that team members structure their day, including unpaid breaktimes and paid student prep time. • We encourage staff to be open and honest about overtime worked, and to mark it clearly on their timesheets so that they can be compensated for it. We also are proud of our response to keeping our team employed at the start of and during this global pandemic. We could not have done this without the fantastic collaborative effort of management and our team of Clinicians. One huge benefit that we have seen is now the team has an opportunity to collaborate in a much better way, with our virtual message-board that is company-wide (across all three clinics). Staff can collaborate and bounce ideas and questions off of one-another like we couldn’t before. Some of our recent changes have been met with concerns, and others have been welcomed by the team. Change is hard no matter what it is, and as the organization continues to grow and evolve, we will continue to strive towards changes that better the employee experience and support our clients in the best way possible. We’d love to talk with you more to find out how we can continue to be better at what we do every day. It’s important to keep the conversation going, and we would invite you to reach out to a member of senior leadership at any time with comments and concerns.
2.0
9 Oct 2023
Recommend
CEO approval
Business outlook

Pros

You get to work with a wide variety of wonderful children and can be a meaningful part of their educational journey.

Cons

If you have any responsibility beyond entry level, you feel like you are always behind and never have a chance to catch up. It can feel like you are always on call as your schedule can change with basically no notice and you are often pressured into working those extra hours so as not to "let the child down." Any boundaries you try to put up are viewed as a failing to fully show up and support the children you work with, which is a horrible feeling. The companies entire policy in addressing children with special needs forces you to focus on what they are not able to do instead of recognizing and celebrating their many strengths and abilities. This can lead to many difficult behaviour problems as children often don't enjoy coming.

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The Reading Foundation Response
2y
We encourage our team members to reach out regarding their specific concerns, and truly hope that they will do so if they are ever feeling like they're overwhelmed. Thank you for taking the time to leave a review.
2.0
19 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Rewarding to help kids. Nice co-workers. Learned more about linguistics.

Cons

Intense work for minimal pay. Bad hours, lots of split shifts. Many kids (understandably) dislike being there and will do *anything* to get out of reading. Felt constantly rushed for time.

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The Reading Foundation Response
2y
Thank you for leaving a review.
Viewing 1 - 3 of 23 Reviews

Glassdoor has 23 The Reading Foundation reviews submitted anonymously by The Reading Foundation employees. Read employee reviews and ratings on Glassdoor to decide if The Reading Foundation is right for you.