Does The Social Element pay their employees well?

According to anonymously submitted Glassdoor reviews, The Social Element employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The Social Element. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at The Social Element?

55% of The Social Element employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Social Element 3.7 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at The Social Element?

Moderator (16) , Content Moderator (11) , Engagement Specialist (10) , Social Media Specialist (7) , Community Manager (5) , Social Media Content Moderator (5) , Social Media Manager (4) , Customer Engagement Specialist (2) , Manager (2) , Project Manager (2) , Social Media (2)

What are the pros of working at The Social Element according to real employee reviews?

"Great people and good management!" ((in 7 reviews)); "Decent pay for the field, work from home" ((in 7 reviews)); "The awesome team is like a second family to me, and as a mom, the work" ((in 6 reviews)); "Flexible to an extent; home working, excellent colleagues." ((in 5 reviews)); "Amazing CEO" ((in 4 reviews))

What are the cons of working at The Social Element according to real employee reviews?

"Unstable and varying hours and the assignment of new projects can be an issue; low pay; 0 hours contract." ((in 10 reviews)); "Very low salaries" ((in 6 reviews)); "Workers from developing countries, recruited for their linguistic abilities, are underpaid, receive no benefits, and lack recognition." ((in 5 reviews)); "If you are chummy with senior management you basically have immunity to not respond to emails, join colleague calls and fail to work your basic end of the bargain." ((in 4 reviews)); "No career opportunities" ((in 3 reviews))

What are employees saying about The Social Element redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Social Element redundancy and their outlook for job security at The Social Element in 2026.

The Social Element Reviews

3.2

55% would recommend to a friend

(86 total reviews)

Ashley Cooksley

50% approve of CEO

47% positive business outlook

The Social Element has an employee rating of 3.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Social Element employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

86 reviews

1.0

21 Apr 2014

Good on paper, not in practise

Moderator

Recommend

CEO approval

Business outlook

Pros

Decent pay for the field, work from home

Cons

It doesn't matter how bad you are at your job, the surest way to safety and promotion is to know someone in middle management. For everyone else, every morning is wondering if you still have a job, no matter how good you are, how much of your life balance you sacrifice to work the hours they give, or how much you try to participate in. Upper management is enamored with typical management buzzwords, cliches and the like, but remain completely oblivious to how toxic everything is amongst the staff and middle management - people are so terrified of losing their job or vital hours for no reason at all that it's turned into shank or be shanked. Do not rely on this employer for stability, for there is none.

1.0

19 Aug 2013

Sorry this is a not a good review.

Moderator

Recommend

CEO approval

Business outlook

Pros

If this is just a part time job for some extra pocket money then it may be good for you - If you are doing this as a main job then I'd make sure you have a backup plan. If you happen to be related to somebody in company management then you are probably already being paid to do nothing anyway.

Cons

A few of the other non-faked reviews say the company is just infested with middle management who don't do anything and are just employed because they know somebody. This is very obvious as soon as you start working here and has just got worse. They don't care at all about their moderator staff welfare and everything they plant in the press and in good reviews is just complete fiction. They employ people who aren't in a position to complain and keep us in virtual terror of losing their job - Just this week we had a company wide email about hours that basically told us to stop talking among ourselves and shut up or else. It was probably the most patronising and rude email I have seen -- And in four years at this company I have seen a lot of them. None of the middle management know what they are doing so there is no point at all in complaining to anybody and the actual company setup is a complete joke. They spy on us, they are rude to us, they blackmail us with threats of taking hours off us if we complain and they sack people with no notice or reason at all. I very much doubt their employment practices are legal - The only time I ever explained what I did to a solicitor they said not at all but if you dare to complain you will lose your job. If I didn't desperately need the money I would be out of here.

2.0

17 Aug 2013

Don't Get Too Comfortable Here

Moderator

Recommend

CEO approval

Business outlook

Pros

Fairly flexible hours, you can work from home with your family and my paychecks never arrived late. I also enjoyed some of my coworkers.

Cons

This company is on the downward slide. They recently made massive layoffs to people they JUST hired (myself included with zero notice and after extensive training). Also, they seemed to have a very odd obsession with watching you with proxies and making you sign into a million IMs... you're basically treated like a child or like you are going to steal company hours. I found that terribly insulting. Whenever I would mention something to a middle manager, I would be told that so-and-so is related to another manager or that they are best friends. In other words, I had no voice.

Viewing 1 - 3 of 86 Reviews

Jobs at The Social Element

Social Media Community Manager & Moderator - Korean

Houston, TX

·

USD 37K - USD 63K /yr

(Glassdoor Est.)

View job