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The Spice & Tea Exchange

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The Spice & Tea Exchange Reviews

3.5

50% would recommend to a friend

(93 total reviews)

Amy Freeman

92% approve of CEO

50% positive business outlook

The Spice & Tea Exchange has an employee rating of 3.5 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Spice & Tea Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

93 reviews
5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Clearly care about public perception of staff and service. Values employees but has expectations that should be met (not hard to do so). Understanding and exceptional management of the Mystic store.

Cons

You leave smelling like spices!

1.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Friendly customer base and generally positive day-to-day interactions with customers Opportunity to take on broad responsibilities including operations, inventory, training, and quality control Small team environment can allow for hands-on learning and autonomy when leadership alignment is present

Cons

Management authority is not consistently supported, particularly when family members are involved in daily operations Lack of clear boundaries between family dynamics and professional workplace expectations Difficult to enforce standards, provide corrective feedback, or lead effectively when hierarchy is overridden publicly Conflict resolution and communication were not handled privately or professionally, which undermined leadership roles

Viewing 1 - 3 of 93 Reviews

Glassdoor has 93 The Spice & Tea Exchange reviews submitted anonymously by The Spice & Tea Exchange employees. Read employee reviews and ratings on Glassdoor to decide if The Spice & Tea Exchange is right for you.