No real organized structure. CEO is a used car salesman; manages by intimidation, not real leadership ability. Tons of hypocrisy and in the end, all that matters is "who's name is on the door." Agency operates more like a factory for indentured employees needing work visas. Loss of talent over the years is a result of poor management and leadership from the top. It's hay day is long gone, and that's why everyone found the door.