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The Write Research Company

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The Write Research Company Reviews

3.8

78% would recommend to a friend

(42 total reviews)

Andy Dolby

85% approve of CEO

70% positive business outlook

The Write Research Company has an employee rating of 3.8 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Write Research Company employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

42 reviews
1.0
8 Sept 2016

Avoid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In the beginning, the people/family-feel atmosphere was the best thing about the business. Work-life balance is actually good for a recruitment business

Cons

Poor leadership team: A very clique-y team, lots of back-biting, gossiping (sometimes about personal issues of employees), and not a clue on how to handle things when they go wrong, instead, resorting to scapegoating and creating a blame-culture. Favouritism is the only way to get ahead! Some even being able to get promoted by just asking to be! Fake culture: Members of the leadership team and particularly MD are outwardly positive, and promise a lot of things to staff, however, actions speak louder than words, and what is said and what is done are two very different things. E.g. all members of company was promised the chance to apply for a promotion, but then opportunity was taken away with no sufficient explanation. Very misleading. Generally a gossipy culture, with no reprimands given to those who behave in an inappropriate way Dishonest and strategic: Upon her introduction to the business as the new MD, the business went downhill, with 20-30+ people leaving in a short space of time due to poorly orchestrated and dishonest strategies. It was clear that her goal was to rid the business of existing employees in order to create an entire new workforce and an entire new culture, and strip the business of its original values to create a money-making machine run by robots. When the culture changed, this deeply affected most of the employees (some even having to have time off due to this affecting them medically), and little care was given to their emotional wellbeing (it was gossiped about instead!) MD is obviously financially motivated and inwardly does not care about employees or about what she does to achieve business goals, no matter how it may affect the employees. Failed initiatives: The business is constantly bringing in new 'initiatives' and new ideas, but are quick to implement them without actually thinking about them. This creates a very unsettled atmosphere. The shift from using common sense to the unnecessary need to be overly process driven has been ridiculous. Salary: Does not reflect market rate, and employees never get their full bonus as there is always an excuse.

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The Write Research Company Response
9y
Managing Director: Thanks for your review, what a shame you still feel this way having moved on. I’m not sure when you left the business, we have some great new members of the leadership team and senior management team, including many promotions – all made on the merit of the individual and the great work they have delivered, Since I joined the business we have 16 promotions, 11 of which have been in the delivery team. Every one of those promotions has been down to the individual work and fantastic results each person has produced, none whatsoever on favouritism and I would hate the team to think we didn’t promote people on merit – we absolutely do! We have run a full external salary benchmarking exercise and brought the team to the level it should be at to make us competitive from a remuneration point of view. Our Talent team in particular has done some amazing work with me on employee engagement with lots of thoughts and ideas from the team implemented- from some outstanding employees of the month to planning for the Christmas party, new starter gifts and length of service treats – a real credit to the feel in all our offices now. Some of what you say in your review has a really serious underlying message which worries me. I am genuinely sorry that you didn’t voice your concerns over culture while you were with us. It concerns me so much that I’d really appreciate it if you could contact me so we can have a coffee and I can hear what it was like and make sure we have made real changes for the team- please do let me know when you can meet. I believe it feels like a more joined together business, with a great team (not all new) – as you rightly point out, we lost 11 people in our delivery team in Q4 2015 – some regretted leavers whom we would welcome back to have a conversation and see how the business feels now. The best people to answer how it feels now are the team – I’ll leave it to them to respond if they want to. We have a cracking client base and an even better team – who deliver some brilliant research and insight and take a real pride in what they do. Our business is our team and our people – and I am incredibly proud of every one of them! I look forward to hearing from you so we can meet up.
1.0
12 Aug 2017

Definitely avoid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

some friendly individuals in 1 or 2 of the offices

Cons

Poorly structured. Bad pay. Favoritism. Can't gain any new skills.

2.0
4 May 2017
Recommend
CEO approval
Business outlook

Pros

- Friendly Culture in the New Business and Research Teams - Good Team Leaders

Cons

When I started, straight out of University, I had a great manager and a great Managing Director; both of whom had a passion and desire to see me succeed in my role and in my career. However, with changes in the business, my hiring manager and MD left the business, and things went rapidly downhill. Whilst our team leader was excellent, there was little communication nor direction from the top, and very little investment or trust in the team. What was even worse was being promised that our team would be looked after, and backed all the way - only to be cut, and laid off in the end. This was further compounded by a new job, which was in effect the same as the one I was already doing, being offered on the same day as our redundancy. To me, it seemed like the entire redundancy plan was just to hack staff costs, and instead of investing in new talent, it was simply disregarded. Ironic given the nature of the company.

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The Write Research Company Response
9y
Commercial Director - Thank you for your feedback, and I do appreciate that this will have been a frustrating experience for you. As with all businesses in our sector we are constantly reviewing our operating model to anticipate changes in the external market. Unfortunately, this does mean that in order to invest we sometimes have to make difficult decisions that can lead to the removal of some roles that had been previously required. We work very hard to minimise the impact of such changes and as you identify we do our best to find suitable alternative roles for people. Sadly this isn’t always possible as was the case in your circumstances. If you have any ongoing concerns I would welcome discussing this with you, either by way of a telephone call or in person. In the meantime thank you once again for your feedback, I sincerely wish you all the best in your future endeavours.
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Glassdoor has 45 The Write Research Company reviews submitted anonymously by The Write Research Company employees. Read employee reviews and ratings on Glassdoor to decide if The Write Research Company is right for you.