TheSoul Group Reviews

3.8

66% would recommend to a friend

(210 total reviews)

57% positive business outlook

TheSoul Group has an employee rating of 3.8 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TheSoul Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

210 reviews
1.0
22 July 2024

Once great, now best avoided

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Excellent benefits package, including health insurance, hassle-free sick days, and - previously - relocation assistance and visa application support. - Filled with creative and kind people. - Had a fantastic office space while it was there. - Free meals.

Cons

Every company has its drawbacks that are generally manageable. Yes, TheSoul has its fair share of absurd bureaucracy, but that's something you can tolerate. Sure, there are countless "meetings that could've been emails" (despite the widely advertised #nomeetingspolicy), but that is bearable too. What isn't bearable, however, is the constant sense of insecurity that affects nearly all employees at TheSoul, except perhaps the top managers, in a recent year or two. Layoffs are frequent and brutal. Some employees are faced with the option of accepting a lower salary and relocating to another country at their expense if they wish to stay with the company. Others are let go with very little notice - not because they did something wrong, but because the company has "lost the need" for them. At times, entire floors of office space are given away, forcing the remaining employees to be sardine packed into the remaining areas, and sometimes whole buildings are shut down. The management remains completely silent about this, offering no explanation to the surviving nor dismissed employees, as if nothing happens. Not only do they not talk, but they try to keep the employees from talking either; recently they had shut down the channel used by departing (mostly laid-off) employees to say some kind goodbyes. The reason for that closure being it "wasn't actively used". It received new farewells several times a week. But I guess they prefer silence. They encourage people to run their farewell gratitude to others through HR first. If that's not censorship, tell me what is. There have been instances where long-term employees were dismissed not for reasons of optimization, but simply because someone higher up didn't like them. This only increases the sense of insecurity. You truly never know if you will still have your job tomorrow, or if they will "lose the need" for you as well, or maybe if your boss will get fired and you'll be offered to take over their AND your responsibilities with little (if any) pay raise - that happened several times. Exit interviews, retention etc. are non-existent by design; why offering you a higher salary, for example, if they can find someone who will agree to be paid even less than you were before? This is one of the worst states for an employer to reach. Minor issues can be overlooked, especially since the company used to be great. But this level of insecurity and disrespect cannot be ignored. Morale within the company is at an all-time low, and when people learn you've decided to move on, they silently congratulate you. To the potential employees I suggest considering other companies. Don't board the sinking ship; unfortunately your effort won't be appreciated there.

1.0
30 Apr 2022

Awful experience

Recommend
CEO approval
Business outlook

Pros

You work at your own schedule.

Cons

Although you work at your time, they would bombard you with tasks (each due in 24hrs). They claim it’s a freelance position yet they demand your availability 24/7 even on weekends. They claim their criteria is high yet the work quality there is not good. You basically do full time job with no benefits raises bonuses or anything. My experience with management wasn’t good.

avatar
TheSoul Group Response
4y
Thank you for the feedback. We are sorry to hear about your experience being not good. We will take your remarks into consideration to ensure best possible experiences for our employees.
2.0
14 Sept 2023

Disappointing

Recommend
CEO approval
Business outlook

Pros

- met some really nice and creative people - free lunch (although it’s mostly disgusting options) - diversity

Cons

- management is the worst - inhumane treatment - no payment for overtime - firing people without notice - too demanding without giving anything in return - they do plenty of illegal things which they are making sure to hide under the table - they pay people to put good reviews on glassdoor so the truth remains hidden - they project this false image of what the company really is on social media and once you start working there you start to see their true colours - they are racist to anyone who isn’t Russian - no chances of promotion or raise - you get paid the same amount of money as a junior - micromanaging

Viewing 1 - 3 of 210 Reviews

Glassdoor has 295 TheSoul Group reviews submitted anonymously by TheSoul Group employees. Read employee reviews and ratings on Glassdoor to decide if TheSoul Group is right for you.