TicketNetwork Reviews

In the beginning I looked at those contrived five-star-reviews, feeling disturbed. Later I found that people put their really opinions in the cons. As I put in the Pros, I met some of really cool young co-workers during my last year here, most of them are recent graduate, fresh, hardworking, and very intelligent. I noticed that almost NONE of them could stay in the company longer than half a year. Most of them left for a better pay position somewhere else, others left due to unqualified supervisors or too-demanding tasks. I am glad to be able to support myself with the pay because I do not have kids, for now. However, I can definitely understand how hard it is to work 9 hours here in TN and then another 3 hours part-time as a waitress, just to earn some cash to pay the rent, buy treat for dogs or toys for kids. It is difficult to have a life here with the pay in TN. I am also glad to have a nice supervisor, who is not a bully. However, I can understand how unpleasant it is to have a bully or jealousy supervisor who treat the subordinates with no respect, give them demanding tasks and toss them away when the tasks are done. It is more than unethical. If you want a job with security, respect and most of all, a decent payment, please look at the numbers on your job offer and think twice.

The longer you work there the more the benefits deteriorate, and the worse they treat you. When I first started it was possible to make commission incentive of about 120-200 dollars a week... Now it is not. They calculate your incentive bonus based on how many sales per total amount of calls you take, and when 90 percent of your calls are support calls, or people thinking they are calling the venue (because the websites are intentionally misleading so people think they are calling the venue) it is impossible to actually make the 18 percent sales conversion rate required in order to get commission. It wasn't always this bad. Used to be everyone got some sort of commission. then they made the websites more misleading, and made an elite sales team, a group of reps that take only sales calls, so the rest of the reps get stuck taking about 4 times as many support calls. This place doesn't care about their employee's morale at all. I hear now they can't even call out if they have a doctors note. The longer you work with this company the more your benefits will deteriorate, and the less money you will make. This place sucked!!!! They also scam all their customer's. At the end of every call customer service representatives have to say, "And by the way I have a special opportunity for you to receive 25 dollars off your next ticket order, may I transfer you for details", and they transfer them to some offshore company that sells them magazine subscriptions they can't cancel or time shares. The customer's who have called back after falling for that trap claim it is harder to cancel your membership than it is to cancel a girls gone wild subscription.