Does TicketSwap pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketSwap employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TicketSwap. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at TicketSwap?

88% of TicketSwap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketSwap 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TicketSwap?

Corporate Recruiter (3) , Customer Support (3) , Customer Experience (2) , Live Support (2)

What are the pros of working at TicketSwap according to real employee reviews?

"Great colleagues and team" ((in 14 reviews)); "An amazing team" ((in 7 reviews)); "Goede benefits" ((in 5 reviews)); "friendly office." ((in 3 reviews))

What are the cons of working at TicketSwap according to real employee reviews?

"Salary is barely over minimum" ((in 6 reviews))

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TicketSwap Reviews

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4.1

88% would recommend to a friend

(39 total reviews)

Jan van Casteren and Hans Ober

84% approve of CEO

68% positive business outlook

Ratings by category

4.2

Culture and values

4.1

Work/Life balance

3.9

Diversity and inclusion

3.5

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

TicketSwap has an employee rating of 4.1 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TicketSwap employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

39 reviews

4.0

28 Oct 2025

Work by TicketSwap

Costumer experience

Recommend

CEO approval

Business outlook

Pros

Great colleagues, work-life balance, amazing benefits and athmosphere.

Cons

It is getting harder to grow within the company

1.0

18 Apr 2025

Illegal Scalping of Tickets Occuring

Sales associate

Recommend

CEO approval

Business outlook

Pros

It's a job that pays money. not much money

Cons

You're breaking the law and could go to jail.

5.0

8 Apr 2025

Great place to work

Legal counsel

Recommend

CEO approval

Business outlook

Pros

- Great atmosphere - Hybrid working - Nice benefits

Cons

Can't think of any downsides

Viewing 1 - 3 of 39 Reviews

Jobs at TicketSwap

Part-time Platform Operations (Partnered)

Part-time Aftersales Agent (Dutch speaking)

EUR 85K - EUR 97K /yr

(Employer provided)

View job

Full-time Customer Support (Dutch speaking)

Part-time Platform Operations (Partnered)