Ticketer Reviews

Since the founder John retired the company has been in steep decline. The previous culture of putting the customer and staff first has all but disappeared. There has been a succession of leadership changes and restructures but these are simply rearranging the deckchairs on the titanic as they fail to address the core issues of culture, strategy and competency at the leadership level. Middle managers have been blamed and some have been hired and fired within 2 months. Morale is extremely low and a large proportion of the staff are looking to leave sooner rather than later. Benefits have not kept up with the market and there have been a number of redundancies, pay freezes, expenses clamp downs and various other cost cutting measures.

It became very apparent, very quickly i had joined a business that was trying its best, but failing in a few areas and from reading the other reviews it has got much worse. The core people that run Ticketer seemed unwilling to change, and were very sceptical of the abilities of the development department. They already had a very competent Dev Manager in place who I found to be excellent, but also weirdly had the ex Dev Manager working for them as a contractor which made things quite awkward. I unfortunately was put on gardening leave after only being at the company for 8 weeks as it turned out they had hired me at a time when a £large hole in finances had been discovered. It was a very traumatic time for me