1mo
Thank you so much for taking the time to share such thoughtful feedback. It’s fantastic to hear that you had a strong start and felt well supported throughout your onboarding experience - I’ll be sure to pass your kind words on to Amy as well. We’re also really pleased to hear you got up and running within your first 30 days - that's great!
I also appreciate the balanced and constructive feedback you’ve shared around workflows, communication, and areas where the platform could be streamlined further.
While these are areas we're actively working on improving, I’d welcome the opportunity to hear more about your suggestions and experience in more detail - particularly around the areas that feel more manual or repetitive from your side. If you’d be open to it, please feel free to reach out to me directly at louiseclarke@timeetcteam.com - I’d be very happy to continue the conversation further with you.
Thanks again for sharing your thoughts, and we wish you continued success with your clients!
Louise,
Assistant Experience Manager