Unfortunately HB and his replacement KD destroyed the business. No tact, no morals, no staff development, they were only focussed on themselves not the growth of the business. KD claiming he improved the business and is some sort of saviour - the business disintegrated as soon as he and HB arrived! He couldn't run a bath. They never won another award since Chris left, the business went backwards and KD was just the manager not any form of CEO. How he can claim he built the business is beyond, he was just worked for HB. Chris set it up with PB. I understand KD left and is now a manager in an unknown firm