Toast Inc Reviews

3.8

69% would recommend to a friend

(1,676 total reviews)
avatar

Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
29 June 2026

AI psychosis in the C suite

Recommend
CEO approval
Business outlook

Pros

full remote work for some US engineering employees, forced hybrid for others

Cons

Full on AI psychosis in the C Suite. The execs think the difference between a junior and a senior engineer is negated by a Claude license. Individual token use and commit count is the measure of productivity. Lately they want Amazon style performance culture at less than half the comp. Execs think MCPs are the solution to human knowledge silos and missing docs and broken process and political infighting. Steve Fredette himself made all of R&D do a week long hackathon then had a slop bot that mostly insulted everyone "judge" the projects. They want everything fast and sloppy and the ones who get rewarded are the ones who put their name on something shiny and push consequences somewhere else in the company. I can't chip away at the mountain of tech debt on my team because my managers want to open our repo to pretty much anyone at the company who wants to push slop and we have code being merged that doesn't even pass the linter. Thoughtfulness has zero place here. I have given up and I used to be a conscientious person who couldn't phone it in no matter where I worked, but Toast has broken me.

4.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and sales training (as well as the ramping incentives). One of the best working environments out there.

Cons

New sales targets were increased by 2.5x and are very hard to achieve for the sales teams. Hurts my commission pay quite a lot

Viewing 1 - 3 of 1,676 Reviews

Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.