3mo
Thank you for taking the time to share such a thoughtful review.
We are really glad to hear that your experience at Topdrawer supported both personal and professional growth and that the sense of community among teams and clients resonated with you. That connection to creativity and analog tools is at the heart of what we are trying to build, so it is meaningful to hear it reflected back.
We also appreciate your honest feedback on areas where we can improve. As we continue to grow, we know that scaling a business means evolving our structure, strengthening operational clarity, and ensuring our managers and teams have the support they need to be successful. Your points about communication, process consistency, and organizational depth are well taken and align with ongoing work already underway.
We are especially appreciative of the advice around retention, transparency, and expanding leadership support. Feedback like this helps guide how we invest in our people and refine how we operate as we grow.
Thank you again for your contribution to Topdrawer and for sharing your perspective.
Best,
Shawna