Does Toronto Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Toronto Zoo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toronto Zoo. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Toronto Zoo?

70% of Toronto Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toronto Zoo 3.4 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toronto Zoo?

Cashier (11) , Guest Operations (5) , Sales Associate (4) , Guest Relations (3) , Guest Relations Representative (3) , Retail Sales Associate (3) , Associate Trainer (2) , Carpenter (2) , Curatorial Research Assistant (2) , Custodial (2) , Food Service Worker (2) , Guest Services (2) , Intern (2)

What are the pros of working at Toronto Zoo according to real employee reviews?

"good people" ((in 14 reviews)); "Good team, a lot of fun" ((in 6 reviews)); "Welcoming staff that are always willing to help, positive work environment" ((in 3 reviews)); "Passionate staff and great working environment." ((in 3 reviews))

What are the cons of working at Toronto Zoo according to real employee reviews?

"Management may work hybrid and you work on site." ((in 7 reviews)); "low pay, not very encouraging." ((in 6 reviews)); "long hours and sometimes difficult weather situaiton" ((in 4 reviews)); "Hard to get time off in the summer" ((in 3 reviews))

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Toronto Zoo

Toronto Zoo Reviews

4.0

70% would recommend to a friend

(77 total reviews)

John Tracogna

95% approve of CEO

70% positive business outlook

Ratings by category

3.9

Culture and values

3.8

Compensation and benefits

3.6

Career opportunities

3.4

Diversity and inclusion

3.4

Work/Life balance

3.4

Senior management

Toronto Zoo has an employee rating of 4.0 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toronto Zoo employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

77 reviews

3.0

9 June 2026

Fun workplace with terrible management practices

Guest experience

Recommend

CEO approval

Business outlook

Pros

Fun place to work, decent union.

Cons

It genuinely costs money to work here. They talk a big game about EDI, with zero actual initiative. Employees are being asked to pay 30$ for background checks by HR, even after years of service, despite the policy previously having simply been filling out a form. Not only this, they slash your hours constantly, so you pay to get no hours. HR is super unprofessional. Discriminatory hiring practices, requiring a driver's license where it is not a core duty, violating OHRC subsections 23(2) and 11(1). Management is unclear about expectations and sets contradictory goals.

5.0

7 May 2026

Free zoo entry perks, but pay could improve

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free entry at the zoo

Cons

The pay was not as high as it should have been

3.0

2 Feb 2026

Seasonal Guest Relations Staff

Seasonal guest relations staff

Recommend

CEO approval

Business outlook

Pros

- Amazing co-workers - Opportunity to really develop your communication skills

Cons

- A lot of micromanaging - A lot of the time you'd be sent home early from your shift

Viewing 1 - 3 of 77 Reviews

Jobs at Toronto Zoo

Director, Wildlife Health

Toronto

CAD 147K - CAD 180K /yr

(Employer provided)

View job