Total Utility Connections Reviews

Communication could be better Better processes could be in place Clearer expectations of travel and overnight stays in the first instance

During my time in this role, I found the work environment to be unsupportive and at times extremely challenging. I frequently observed decisions that appeared to be based on personal relationships rather than merit, which was discouraging and made it difficult to feel valued. I also experienced behaviour and communication that felt dismissive and disrespectful, particularly toward women, which negatively affected morale and psychological safety. Promises made during recruitment about development opportunities, progression and support were not honoured, and feedback or concerns were often met with resistance or minimised. Support systems for employees dealing with conflict or poor management were inadequate, which left many feeling unheard and stressed.