Slow Career Growth, Blatant Ethnocentricity, Rampant Nepotism, and Unethical HR Practices
Pros
— Unlimited PTO (This is standard practice in Bay Area tech as a divisive method of alleviating debt obligations from unused PTO) — Some cool people have worked here though most leave in a year or less. — Weekly lunch — Talented CTO
Cons
— High Turnover. Most employees are tempted with the promise of rapid career growth but immediately recognize that they are stuck in entry level positions. These undervalued and under-compensated employees leave the company feeling dissatisfied. Even high-level VPs and Directors leave regularly. High turnover is indicative of general dissatisfaction of employees and weak HR. — Below Market Compensation. Very few (if any) roles are compensated competitively. Typically, only those in favor make decent money. — Favoritism. A few select employees experience favorable treatment and compensation at the expense of others. These employees are allowed to regularly transgress established rules giving them a distinct advantage over those more ethical employees who play by the book. — Blatant Ethnocentricity. There are deep diversity issues at play here. In most cases, if you do not share the same culture as the founders, you will have a difficult time fitting in, communicating, and advancing, regardless of merits. — Slow Career Advancement. Though the company has grown rapidly, talented employees experience extremely slow and incremental advancement. Most talented people leave for greener pastures after being snubbed at a promotion cycle. The CEO has literally called Touch of Modern a "stepping stone" publicly when addressing the high turnover rates. This is a clear indicator that talent isn't valued for the long term. — Rampant Nepotism and Cronyism. The founders, HR team, and recruiters regularly hire under qualified friends and family. Many inexperienced boyfriends, cousins, and children get jobs. A large segment of the merchandising team and it’s management are cast offs from LivingSocial. These former LivingSocial employees get favorable treatment and benefits, in exchange for their loyalty to managers, regardless of performance. — Terrible HR. Nothing you say to the HR team is confidential as private sentiments are immediately shared with the founders. This is extremely troubling and highly unethical. HR has a difficult time retaining employees at all levels as there is a pervasive culture of not paying to keep talent. Multiple VPs who are highly effective have come and left in a year or less. — Weak management has difficulty managing employee expectations as they often over promise and under deliver. — Deceitful accounting practices. Levers are pulled to try to retroactively cap bonuses and incentive payouts. — Secrecy. Transparency is supposed to be a core value of Touch of Modern, however, this is a quality which least embodies the environment here. Lots of private meetings behind closed doors occur.