Does TouchPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint. This rating has been stable over the past 12 months.

How satisfied are employees working at TouchPoint?

33% of TouchPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at TouchPoint?

Housekeeping (2) , Patient Transporter (2)

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TouchPoint

TouchPoint Reviews

Compare reviews

3.2

33% would recommend to a friend

(27 total reviews)

Lisa B. Harper

46% approve of CEO

25% positive business outlook

Ratings by category

4.0

Diversity and inclusion

2.9

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

2.5

Culture and values

TouchPoint has an employee rating of 3.2 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

27 reviews

4.0

29 Dec 2024

Typical call centre

Sales

Recommend

CEO approval

Business outlook

Pros

Modern office, free lunches. Flexible

Cons

Cold calling, grumpy customers. Boring and repetitive

2.0

28 July 2016

These are the facts.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I was hired to assist in expanding the portfolio of products and services sold by the company. Friendly, welcoming staff willing to assist with the onboarding process for new hires. Fun work place environment at first, where the owners are enthusiastic and have built a profitable business for themselves selling low margin hardware equipment. Salespeople can make a decent living if they're willing to work on straight commission.

Cons

Owners are not innovators to the business. Change and growth is a frightening proposition so don't fall for the trap when being asked for input. You will only offend them and alienate yourself in the process. This company is set in their ways and resists outsider feedback on how to expand their business model. Owners are control minded, phony and arrogant with big egos and intimidating personalities, especially if your opinion doesn't match theirs. Company lacks strategic customer engagement process and prefers transactional selling environments (order takers).

2.0

27 Jan 2024

Given more responsibility than paid for

Patient flow manager

Recommend

CEO approval

Business outlook

Pros

Promotes from within Pretty good PTO days Benefits

Cons

Main con is the pay. The hourly employees and managers are definitely not paid a livable wage.

Viewing 1 - 3 of 27 Reviews

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Jobs at TouchPoint

DISHWASHER (PART TIME)

DISHWASHER (PART TIME)

PATIENT TRANSPORTER (PART TIME)

MANAGER OF CULINARY INNOVATIONS, TRAVELING / REMOTE

Atlanta, GA

USD 105K - USD 110K /yr

(Employer provided)

View job

PATIENT OBSERVATION ASSISTANT (PART TIME)