12y
Talis Management is extremely appreciative of both our clients and staff members. Our Community Service Administrators position is highly visible and quite often a stressful job. We try to balance our need to provide excellent customer service to our clients and, at the same time, provide support and appreciation to our staff. Sometimes these two needs conflict with each other.
As a service business, we must have people available to answer calls and other forms of communication thirty (30) minutes after our designated start time. This gives our staff time to settle in, get their morning foods and beverages, visit with co-workers, and be ready to serve our clients when the phones are turned on. Thirty (30) minutes prior to the end of the work day the phones are turned off.
We do expect our staff to report to work on time and provide quality service to our clients while there. In exchange for this, we provide them a paycheck, sixteen (16) paid days of leave (0-5 years) plus ten (10) paid holidays, health and life insurance, annual performance and salary reviews; along with an ample and pleasing work environment, the best industry specific software and up to date hardware. In office massage days, movie tickets, lunches, contests, and many other staff appreciation events are done frequently. We have never had lay offs or years without raises.
We regret that some people do not meet our exacting standards or do not like working in our industry. We appreciate beyond words those who choose to stay with us. Those who don't are always wished good fortune in their new endeavors. We enjoy staying in touch with many and appreciate those past employees who return to work with us again.
