Does Toysmith pay their employees well?

According to anonymously submitted Glassdoor reviews, Toysmith employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Toysmith. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Toysmith?

41% of Toysmith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toysmith 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Toysmith?

Customer Service Representative (3) , Buyer (2)

What are the pros of working at Toysmith according to real employee reviews?

"They have some amazingly great people working for them." ((in 3 reviews))

What are the cons of working at Toysmith according to real employee reviews?

"If you want to feel valued, supported and be able to trust leadership, this is not the company for you" ((in 3 reviews))

What are employees saying about Toysmith redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toysmith redundancy and their outlook for job security at Toysmith in 2026.

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Toysmith

Toysmith Reviews

2.5

41% would recommend to a friend

(37 total reviews)

Todd Spang

33% approve of CEO

30% positive business outlook

Ratings by category

3.2

Work/Life balance

2.8

Diversity and inclusion

2.8

Compensation and benefits

2.7

Culture and values

2.6

Senior management

2.6

Career opportunities

Toysmith has an employee rating of 2.5 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Toysmith employee rating is 29% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

37 reviews

1.0

10 July 2025

Passionate people undermined by poor leadership vision

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There are some fun people who work there

Cons

The new CEO and leadership team don’t seem to understand what it’s like for the people actually doing the work and they don't care anyways. They make big choices without asking others, and it feels like they don’t listen. Plans change a lot, and staff are expected to keep up without asking questions and if they decide they don't need you, they won't think twice about getting rid of you. Staff give feedback, but the CEO doesn't want to hear from anyone unless they agree with him.

5.0

27 June 2025

Exciting New Chapter with Fresh Leadership

Team leader

Recommend

CEO approval

Business outlook

Pros

The company is entering an exciting new chapter under our recently appointed CEO. Their fresh ideas, energy, and clear vision are already creating momentum across the business. It is refreshing to see leadership so focused on innovation, accountability, and building a winning culture. There is a real sense of drive and opportunity right now for those who want to be part of shaping the future. Pros: 1. New leadership bringing energy and clear direction 2. Renewed focus on innovation and growth 3. Increased transparency and accountability 4. Great opportunity to contribute and make an impact

Cons

1. Change always brings some uncertainty, but the direction feels very positive. 2. High expectations, but they come with the opportunity to grow.

2.0

12 June 2025

Used to be a great place

Product compliance specialist

Recommend

CEO approval

Business outlook

Pros

Most of my co-workers were great.

Cons

Constant change of the workforce. Management reorganizes the company repeatedly, mostly to get rid of anyone making "too much" money and throw the work at lower paid employees

Viewing 1 - 3 of 37 Reviews