TracyLocke Reviews

3.2

52% would recommend to a friend

(238 total reviews)

Michael Lovegrove

65% approve of CEO

38% positive business outlook

TracyLocke has an employee rating of 3.2 out of 5 stars, based on 238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TracyLocke employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

238 reviews
1.0
13 Dec 2017

Not What It Seems....

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Bagels every week -Casual office environment -Location

Cons

At first TracyLocke seemed like a great place to work. Big client names, a cool office space, but.... -Massive favoritism. If you're not one of the select few then it's almost like you're invisible. Recognition and praise is only given out to a handful, while the rest are expected to come in and work hard with a good attitude, but are never acknowledged in any way (either through compensation/promotion or even just a "you're doing great"). You will get stuck and not be able to grow at all here. -Upper management is catty and disrespectful. They gossip like school girls and gang up against people who are not a part of their clique. This is related to the favoritism mentioned above. The cliques are REAL here. Every office has its groups, but the fact that upper management is also included and plays into the cliques and the gossip makes it a HUGE problem. It's not fun and it makes for an incredibly toxic and draining work environment. -Lack of morale/company spirit. Because of the above favoritism, cliques, and gossip, it means that there is zero culture here. People show up, talk to who they feel comfortable talking to, and go home. No one wants to go to a happy hour, no one wants to eat lunch together, no one wants to communicate with anyone outside of their little bubble. Which in this industry is really tough. We work in a stressful field and you need to be able to go out with those people and see them as real people with a life outside of the office. That way, when some crazy client deadline pops up you're not about to rip that persons face off...because you know them a little more personally and you're more inclined to work together as a team. But the gossip and cliques means that there is no team and it's every man for himself. There is literal yelling that happens in meetings on a regular basis. It's a ticking time bomb and lower level people are on the receiving end a majority of the time. The saddest part is, no one at TracyLocke cares about any of this. The high ups make fun of these Glassdoor reviews and act like the people writing them are crazy. Look at how many negative reviews there are now. There's a reason for all these reviews and it's not because the former employees are crazy, it's because the current ones are in denial.

1.0
22 June 2019

Not a place for women

Recommend
CEO approval
Business outlook

Pros

good client list to bling out your portfolio

Cons

Promotions come in name only no raises. Never a performance raise or cost of living raise. Be prepared to stay at the salary you hired in with. Be prepared to sit next to guys doing the same job with zero experience who make double your salary.

1.0
19 Sept 2017
Recommend
CEO approval
Business outlook

Pros

- Conveniently located in downtown Chicago at the AON Center. Restaurants, parks and shopping in the building and within walking distance. - Free massages, beer, candy, and bagels on certain days and weeks. - Casual dress code. - Both men and women in senior level roles. - Average value of benefits for medical, dental and vision.

Cons

- The communication is abysmal at this company across the board. The Chicago office is an afterthought for this company. Several people get looped into emails that they cannot take any action on because they shouldn't have been on the email in the first place. Some people don't even read their emails. Some people won't even speak directly to the employee that needs to do the task for some unknown reason. Lots of finger pointing when something doesn't get done. Directors, Leads and Managers bark unclear orders at people and get frustrated for the employees not reading their minds. - Extremely toxic culture. Is there even culture? It's every person for themselves here. There is a committee, but they work (well, the one person who actually tries to make things happen works) against employees who have no interest in making the Chicago location a fun place to work. One of the outings got canceled because of lack of interest. Many of the Senior employees and leadership are not experienced in dealing with how to motivate a team. They let it show when they have a problem with an employee with indirect, unclear criticism. Because of all the pressure of the demands, a lot of the senior people and leadership end up acting out in front of other employees by yelling, being sarcastic, slamming doors, and gossiping with other team members. They are never reprimanded, so the inappropriate behavior continues. No pat on the back for a job well done. It's the same posturing when recognition does happen by people who are the most toxic to the office. So many little catty cliques in this office. Who do you speak up to here? Who is listening? No one. Lots of basic, yes person people. - Hardly any people of color as stated in a previous review. - Understaffed. Full timers take on many tasks here and are not recognized for it. It usually takes someone leaving to get promoted and that mostly does not happen. They frequently hire contractors, some of which sit around because there is no planning to have them start working on day one. Sometimes they just hire someone who is not qualified just to have a warm body. The same can be said for full timers just starting. They are usually sitting around because their day or week is not planned out properly by the hiring manager or team. - Terrible support departments. There is no local Finance or Human Resources representative on site. You have to email or call them. Finance uses an Excel spreadsheet for expense reporting. You can never get your expense report right because there's nothing in writing to guide you. Budgeting here is out the window with leadership that has excuses for everything. The Chicago location really needs an HR representative to babysit this team. The HR person that does come around visits once a quarter, if even. That person has no interest in improving the culture of this office. There are employees that have been fired with no HR person present. Guess what happens? A Manager will spill the beans about letting go of this employee. IT is centralized through the parent company and takes days if not weeks to respond to tickets. Very frustrating. - Leadership's attitude has trickled down. They don't care. They openly and loudly complain about other people. The C-Suite only visits if it's profitable. Otherwise, don't expect the C-Suite or the local leadership to thank you for your long days and weekends. The top dog at this office has a friendly personality, but is young, not present, and inexperienced at leading an office. The two most senior people in the office need to stick to being creative and strategy consultants. They have no business leading or managing a team. One of them doesn't even address people by name, and the other one will not give their time of day to anyone who is not a direct report, if that person even shows up to the office.

Viewing 1 - 3 of 238 Reviews

Glassdoor has 321 TracyLocke reviews submitted anonymously by TracyLocke employees. Read employee reviews and ratings on Glassdoor to decide if TracyLocke is right for you.