39% would recommend to a friend
Michael Mercier
100% approve of CEO
36% positive business outlook
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Ratings trend for the last 6 months (88 reviews)
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Users say... "Fair pay."
Users say... "The management is horrible.. the point system makes no sense.. agents are treated poorly.." "Some bad apples in the mix put off negative energy and could be combated by leadership providing a better culture." "Not enough supervisors for escalated calls."