Trailfinders Reviews

4.2

84% would recommend to a friend

(650 total reviews)
avatar

Toby Kelly

91% approve of CEO

87% positive business outlook

Trailfinders has an employee rating of 4.2 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trailfinders employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

650 reviews
2.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Great colleagues, travel discounts, best training in the industry

Cons

Non existent work life balance, micromanaged to the Nth degree, the running joke was that since everything you do is monitored the next step would be pressure plates in the seats to deduct pay for each second not at the desk.

3.0
1 June 2021

Good for a first foot in the industry door

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great perks and great colleagues.

Cons

Micro-management and inequality of opportunities.

4.0
18 Sept 2018

You get out what you put in

Recommend
CEO approval
Business outlook

Pros

- Fantastic travel benefits - Generous base salary - Generous annual leave - Good opportunities to earn a decent bonus, if willing to apply yourself - Quality training

Cons

- The uniform is truly awful, however it is under review so hopefully that will change. - An overwhelming amount of targets and statistics to meet . - TF is a micromanaged environment that can also at times focus too much on negative feedback as a means of trying to increase productivity. - A backward promotion system, determined almost entirely on the overuse of statistics mentioned above. - Could be more incentives

Viewing 1 - 3 of 650 Reviews

Glassdoor has 671 Trailfinders reviews submitted anonymously by Trailfinders employees. Read employee reviews and ratings on Glassdoor to decide if Trailfinders is right for you.