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Trailhead Institute

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Trailhead Institute Reviews

3.9

57% would recommend to a friend

(8 total reviews)

Michele Shimomura

Not enough data to show CEO approval

57% positive business outlook

Reviews by job title

8 reviews
2.0
21 Sept 2019

Can be frustrating....

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are good: work from home is flexible, health benefits are fully covered, etc. Pay is pretty decent for a nonprofit.

Cons

Morale is very low, lots of turnover, change/improvements move at a glacial pace, disconnect between leadership/the board and staff, limited upward mobility, and there’s no dedicated development staff so it often feels like sink or swim with finding more grant funding to fund your position.

avatar
Trailhead Institute Response
2y
This input has informed a lot of change over the last 5 years. We're intentional about building a work culture where people feel connected, even in a primarily remote environment, and retention is stable. We still have work to do around the flow of decision-making. As a small org, upward mobility is an issue although we're building out more entry level roles for the public health workforce. The director's team has taken a more proactive role in collectively working on sustainability. As a learning organization, we aim to learn from our mistakes and appreciate this input. Thank you!
3.0
22 Aug 2019

Lots of change - not all of it good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

100% employer-paid health premiums (medical, dental, vision). Everyone gets to work from home at least one day a week. The staff are great; I've made a lot of good friends. Pay is better than most non-profits, although how much you make varies depending on which project(s)/funding source you're on.

Cons

There are a LOT of changes happening right now: loss of funding, new CEO (who was the old COO), a TON of turnover of employees...morale is pretty low, and no one really feels like we're getting enough information about the future of the organization to feel comfortable (hence the turnover). Staff are constantly asked for our opinions, but then our input is ignored.

avatar
Trailhead Institute Response
2y
As we enter a new search for our next executive director, we're taking this feedback especially to heart. Morale in particular is top of mind for the team and we address this through lots of communication. Over the last 5 years we've conducted two comprehensive salary surveys to ensure that our salaries are competitive and the ranges are transparent. Our Director of Philanthropy builds strong relationships with funders who are invested in public health solutions. We always have something to learn - the key is that we incorporate these lessons as our organization grows and matures. Thank you for this critical and helpful feedback!
5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great who are passionate and wonderful communicators.

Cons

None, it can be a little chaotic sometimes, but everyone works so well together you get through it just fine.

Viewing 1 - 3 of 8 Reviews

Glassdoor has 8 Trailhead Institute reviews submitted anonymously by Trailhead Institute employees. Read employee reviews and ratings on Glassdoor to decide if Trailhead Institute is right for you.