Does Trans Cosmos pay their employees well?

According to anonymously submitted Glassdoor reviews, Trans Cosmos employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Trans Cosmos. This rating has been stable over the past 12 months.

How satisfied are employees working at Trans Cosmos?

59% of Trans Cosmos employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trans Cosmos 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Trans Cosmos?

Customer Service Representative (79) , Customer Service Agent (27) , Customer Service (15) , Call Center Agent (8) , Team Leader (7) , Content Moderator (5) , Customer Service Representative (CSR) (5) , Manager (5) , Assistant Manager (4) , Call Centre Agent (4) , Embedded Software Engineer (4) , Business Development Manager (3) , Customer Service Executive (3) , Human Resources (3) , Quality Analyst (3)

What are the pros of working at Trans Cosmos according to real employee reviews?

"The colleagues are friendly and open to teaching each other." ((in 20 reviews)); "Good work environment in the company" ((in 7 reviews)); "work life balance is good" ((in 6 reviews)); "Great people to work with" ((in 6 reviews)); "The job is not burdening, workmate and team leaders were helpful too." ((in 6 reviews))

What are the cons of working at Trans Cosmos according to real employee reviews?

"Low salary and niche field" ((in 36 reviews)); "Bad management by team leaders" ((in 26 reviews)); "No training provided No growth" ((in 13 reviews)); "Low pay and it is not very organized" ((in 11 reviews)); "less benefits offered to the employee" ((in 11 reviews))

What are employees saying about Trans Cosmos redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trans Cosmos redundancy and their outlook for job security at Trans Cosmos in 2026.

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Trans Cosmos

Trans Cosmos Reviews

Compare reviews

3.3

59% would recommend to a friend

(292 total reviews)

Shinichi Nagakura

66% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Culture and values

3.1

Career opportunities

2.9

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

Trans Cosmos has an employee rating of 3.3 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trans Cosmos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

292 reviews

5.0

3 Mar 2025

Good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

opportunity to promote to manager role

Cons

nothing to complain about tbh

5.0

29 May 2018

not bad

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

we can learn a lot

Cons

but we in fact earn less...

2.0

30 May 2018

Company Portfolio First before Employees - Philippines branch

Senior associate

Recommend

CEO approval

Business outlook

Pros

1. Work is challenging 2. New knowledge about my job 3. Meet new people 4. Fast growing company

Cons

1. Benefits come in late 2. Annual increase is with TCAP's annual year not the employee's annual year. 3. There is only 1 bonus which is the 13th month bonus 4. They do not value loyal and hard working employee 5. Internet speed is super slow 6. Work does not meet the needs for hardware materials provided by the company. 7. They give low increase annually.

Viewing 1 - 3 of 292 Reviews

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Jobs at Trans Cosmos