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      Tray.ai

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      Tray.ai Reviews

      3.7

      57% would recommend to a friend

      (125 total reviews)
      avatar

      Rich Waldron

      74% approve of CEO

      46% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      3.8

      Diversity and inclusion

      3.7

      Compensation and benefits

      3.6

      Culture and values

      3.3

      Career opportunities

      3.0

      Senior management

      Tray.ai has an employee rating of 3.7 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tray.ai employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      125 reviews
      5.0
      20 Mar 2026

      Great Place to Work

      Implementations engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      My time at Tray.ai was transformative. It is rare to find a company that perfectly balances a high-performance environment with a fun, supportive culture. The team is comprised of genuinely smart people who are always willing to help you level up. It’s been one of the best chapters of my career so far, and I can’t recommend the Tray team enough to anyone looking for their next big challenge.

      Cons

      Like any successful company in this space, the pace of scaling can be chaotic. You have to be comfortable with rapid change and the "building the plane while flying it" nature of high growth

      2.0
      9 Feb 2026

      Ego-Driven Leadership, Strong Teams Carry the Load

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The Solutions Architects, SDK, Sales Engineers, delivery, and engineering teams are strong partners and consistently adapt when needed, even in challenging conditions.

      Cons

      A sale is a sale, and leadership prioritizes closing deals—often chasing big-name logos—even when it’s clear the product isn’t the right fit and the client is likely to churn. Compensation is below market, and executives favor “yes” leaders over those willing to challenge decisions and address real issues. Executive leaders are regularly pushed to burnout, after which the executive team steps in, convinced they can do it better. When that inevitably fails, they cycle in new executive leadership with impressive credentials. It’s a revolving door, and it shows.

      5.0
      6 Jan 2026

      Incredible company with a culture that's unmatched

      Sales engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture Pay Willingness to support cross departmental transfers for employees to keep them within the company

      Cons

      Unrealistic financial goals at times during challenging periods SE feedback regarding product should have had more weight on enterprise gaps

      Viewing 1 - 3 of 125 Reviews
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      ReviewsTray.ai reviews

      Glassdoor has 134 Tray.ai reviews submitted anonymously by Tray.ai employees. Read employee reviews and ratings on Glassdoor to decide if Tray.ai is right for you.