Trellis Technologies Reviews

No formal Human Resources. The company states they only had layoffs once a couple years ago, but they have had several and just use different terms to go around calling them "layoffs". (Re-org, downsizing, etc.) The CEO changes his mind weekly on whether to hire, fire or stay put with staffing, which I would imagine makes recruiting and planning nearly impossible. Operates with very low staff levels yet expects coverage seven days a week, leading to difficulties giving "unlimited" PTO. The only secure position is the CEO's. He spends a ton of time cherry picking customers to sell policies too, then goes off on employees at the ground level for not performing better. No focus on actually informing the customer on what they're purchasing and Quality Assurance is nearly absent. They promise an annual offsite, but that was never held or even mentioned. The CEO did fly some of our sales team to Phoenix for a few days, but really they just worked 10-12 hour days. "Unlimited" PTO and company holiday's: They make you feel horrible for taking PTO. Christmas, New Years and Thanksgiving...the company as a whole has some more Holiday's, but they don't apply to the agency. No opportunity for professional growth and performance reviews do not come with any merit raises.

No one has any idea what’s going on. There is one manager who is worth his salt. The CEO has zero insurance experience and would rather boast about statistics that aren’t grounded in solid evidence. They expect high results while providing sub par training and zero ongoing support. Terrible system with constant bugs. Shady practices foster among agents because it’s the only way to make numbers. Zero customer service support so sales is forced to handle to service, further hindering close rates. Do not let their high salary attract you because it’s all smoke and mirrors. They will hire you and fire you within weeks.