Trilogy Reviews

4.1

84% would recommend to a friend

(168 total reviews)

Susan Doig

98% approve of CEO

77% positive business outlook

Trilogy has an employee rating of 4.1 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trilogy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

168 reviews
3.0
13 July 2015
Recommend
CEO approval
Business outlook

Pros

The people here are wonderful. I have met some very kind and down-to-earth coworkers who are committed to doing their job. Although I don't have much job experience in other fields, I'm almost surprised to see the level of devotion that is shown by employees. There is very much a collaborative atmosphere where employees are interested in finding solutions to challeging client situations. People here are very supportive and willing to help.

Cons

Social work is... boring. And tedious. In this company, one would be working with adults with serious, chronic mental illness. They are perhaps one of the most disenfranchised populations in the social work field, which is difficult enough already. The pay is rather miserable, and there is little opportunity for advancement, unless you have a master's degree. Having a counseling degree seems less advantageous than a social work degree, and sometimes, those with MSW are "snooty" about their degree. Get a grip, people. Having such a degree means that you are highly skilled at asking questions and understanding emotions, along with a messy hodge-podge of "knowledge about community resources." It is striking that we entrust such people to perform clinical therapy and revere them at the same level that we would entrust someone with a doctoral degree. Unless you have amazing time management skills that comprise the ability to clone yourself, you will find that there is always work to be done that continues to pile up, often forcing at home work. While employers encourage against this, they also insist on paying for work that is done, and they will acknowledge overtime. However, at the same time, they seem to think that people will get billing, travel time, and all clinical documentation finished within a 40-hour workweek. Not to mention the superfluous administrative time and excessive meetings. I don't think that there is any profession out there that is infatuated with team meetings in the way that this field is.

2.0
14 July 2015
Recommend
CEO approval
Business outlook

Pros

Their model of care applies consistently impactful Motivational Interviewing approaches. Clients get the best possible support. Employees are generally much more positive there and feel supported.

Cons

Rampant unchecked favoritism among managers and team leaders toward friends. Most of the staff are in their early/mid-20s or Trilogy lifers. Add to the mix positive change in clients and a generally positive message from top management and "how could we ever be flawed?" This creates a dangerous group-think culture of routinely resisting questioning one's behaviors, much less seeing past one's own nose. Young "cute/flirty" 20-somethings who neglect bioharzards in clients' homes are addressed. If you go out drinking & flirt enough with the right managers, you'll get promoted. It's NOT a merit system. It's post college fun.

3.0
16 June 2021
Recommend
CEO approval
Business outlook

Pros

- Good salary if your are based in a developing nation. - Remote work is the norm.

Cons

- You work as an independent contractor. No benefits of any kind. - You are responsible for hardware expenses. - You are constantly being watched. You must agree to stream all of your computer screens' video feed and let an application take pictures of you and your environemnt every 10 minutes. - You are isolated from your team. If you are lucky enough, you will be assigned to a manager that answers your questions, but you will be in constant rotation. Casual talk with your teammates is monitored and forbidden.

Viewing 1 - 3 of 168 Reviews

Glassdoor has 201 Trilogy reviews submitted anonymously by Trilogy employees. Read employee reviews and ratings on Glassdoor to decide if Trilogy is right for you.