Tripleseat Reviews

Buckle your seatbelt. Overall, I felt like TS was a giant unprofessional dumpster fire. The "merger" with Gather was handled SO poorly. The level and care of being ethical or kind did not feel present. The leaders are not leaders. It's an extremely flat organization with minimal opportunity for real growth. There seemed to be big titles for employees who had minimal experience in their field. The company seemed to pride themselves on their "perks" and being a "family", but that was not seen one bit throughout the merger. - When Tripleseat "merged" with Gather, they laid off ONLY Gather employees (roughly 25 people) and gave very poor severance. This happened as COVID-19 was taking off. They did another round of layoffs after COVID-19 destroyed the business and this time it was all Gather employees but 1 person (maybe 2?). - The layoffs happened before a detailed plan was put in place on how to handle the merger. It seemed as if it was just a big "screw you, we won" moment for the TS leaders. This left the "go-forward team" with a giant mess to try and clean up after they just lost a ton of their peers. - Prior to layoffs, the TS leaders met with each Gather employee for a "get to know you" meeting that felt like an interview on whether they could stay or not. - Those who were laid off were informed by Gather leadership instead of the TS leaders who chose their fate. It would have been preferred to hear it straight from the leaders who thought this was the right decision to make. - Every meeting that the CEO hosted was last minute, not prepared, and just made us feel worse about the situation. The fact that our CEO showed up to a meeting directly after a ton of our peers got let go and did not have a prepared message is absolutely unprofessional and I cannot warn you enough to avoid this company. - There's a lot of familial and long-term relationships among the leaders of TS. It felt like it was a "club" and no one but them could be a part of it. - Even after the layoffs, the leadership members left from Gather were shut out of a lot of important decision making. - The CEO posted information for a friend of his who was a lender and urged people to tell TS clients about it to help them in this tough situation. It would not shock me if there was a rev-share situation happening there. This list could go on, but I honestly don't care enough. This company hurt a lot of people and doesn't seem to care. Over half of the Gather team was let go or left the company immediately because of how horrible things were working with TS.

One of the first things I heard from the CEO was 'I apologize in advance if I offend anyone... I have been told I do that!' This place is one red flag after another. Jono, the CEO, likes to paint himself as some off the cuff laid back but firm boss. In reality, he is unprofessional and childish. He is constantly dropping f-bombs and gloating about how much his team uses their in office bar. This place also screams nepotism - there are far too many family members and life long friends of Jono's in leadership in this company. Many of the long term employees love their brash and egotistical leader. It is cringe inducing.