Does Tropical Smoothie Cafe pay their employees well?

According to anonymously submitted Glassdoor reviews, Tropical Smoothie Cafe employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tropical Smoothie Cafe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Tropical Smoothie Cafe?

55% of Tropical Smoothie Cafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tropical Smoothie Cafe 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tropical Smoothie Cafe?

Crew Member (503) , Shift Leader (230) , Cashier (136) , Shift Lead (73) , General Manager (68) , Assistant Manager (62) , Smoothie Maker (54) , Tropical Smoothie Crew Member (54) , Manager (50) , Team Member (43) , Sales Associate/Cashier (38) , Associate (24) , Crew Leader (21) , Shift Manager (20) , Cashier/Smoothie Maker (19)

What are the pros of working at Tropical Smoothie Cafe according to real employee reviews?

"MOST of my coworkers are nice and I'm beginning to form great relationships." ((in 110 reviews)); "Flexible hours and not overly taxing" ((in 108 reviews)); "good people there and vibe is nice" ((in 102 reviews)); "Free food (I lived off of their food for the 2 months I worked there and bought almost no groceries)" ((in 64 reviews)); "Good work environment for employments" ((in 54 reviews))

What are the cons of working at Tropical Smoothie Cafe according to real employee reviews?

"Poor management and lots of confusion" ((in 223 reviews)); "The pay is low and pay cuts" ((in 215 reviews)); "very bad manager to worker communication" ((in 96 reviews)); "No training in dealing with terrible customers" ((in 40 reviews)); "No benefits they're discrimating over disabilities" ((in 33 reviews))

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Tropical Smoothie Cafe

Tropical Smoothie Cafe Reviews

3.4

55% would recommend to a friend

(2,424 total reviews)

Eric Jenrich

68% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Culture and values

3.3

Work/Life balance

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Tropical Smoothie Cafe has an employee rating of 3.4 out of 5 stars, based on 2,424 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tropical Smoothie Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews

1.0

8 July 2026

Nice coworkers and flexible shifts, but poor management training

Team member

Recommend

CEO approval

Business outlook

Pros

Coworkers were mostly nice and there was flexibility which shifts I worked

Cons

Management did not train the employees properly. On my first week they did not train me at all and expected me to learn how to make the recipes on my own. When they finally trained me they assigned someone who had only been working there for a few days longer than me to train me. Management also was not that nice. There was super high turn over.

4.0

1 July 2026

Supportive management but unprofessional coworkers

Crew member

Recommend

CEO approval

Business outlook

Pros

Good job and nice management

Cons

Very Lazy and Unprofessional Coworkers

5.0

24 June 2026

Chill fast paced job

Crew member

Recommend

CEO approval

Business outlook

Pros

Fast paced and Great environment

Cons

No cons of note today

Viewing 1 - 3 of 2,424 Reviews

Jobs at Tropical Smoothie Cafe

Smoothie, Food, and Fun Creaters

Crew Member - Student

Orangeburg, SC

USD 23K - USD 31K /yr

(Glassdoor Est.)

View job

Crew Member — Rexburg

Crew Member — Idaho Falls

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Tropical Smoothie Cafe

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Ratings by category

Reviews by job title

Nice coworkers and flexible shifts, but poor management training

Supportive management but unprofessional coworkers

Chill fast paced job

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