Does TruHome Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, TruHome Solutions employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at TruHome Solutions. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TruHome Solutions?

65% of TruHome Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TruHome Solutions 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at TruHome Solutions?

Mortgage Loan Officer (10) , Mortgage Loan Processor (6) , Loan Officer (2) , Member Service Representative (2) , Member Services Specialist (2) , Mortgage Loan Advisor (2)

What are the pros of working at TruHome Solutions according to real employee reviews?

"good benefits" ((in 10 reviews)); "Training is continuous and pertinent to one's position." ((in 7 reviews)); "Managers were friendly." ((in 5 reviews)); "Overall great people to work with." ((in 5 reviews)); "Pay is decent for someone without a degree" ((in 4 reviews))

What are the cons of working at TruHome Solutions according to real employee reviews?

"Management is abysmal in the servicing side of the company." ((in 5 reviews)); "1) Senior management is very poor at communicating with front line staff." ((in 3 reviews))

What are employees saying about TruHome Solutions redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TruHome Solutions redundancy and their outlook for job security at TruHome Solutions in 2026.

TruHome Solutions Reviews

3.5

65% would recommend to a friend

(70 total reviews)

Doug Hoelscher

79% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (70 reviews)

TruHome Solutions has an employee rating of 3.5 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TruHome Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

70 reviews

4.0

11 June 2026

Former member service rep

Member service representative

Recommend

CEO approval

Business outlook

Pros

Decent pay non toxic work environment

Cons

There are limited opportunities for growth.

1.0

3 Feb 2026

Member Services Department is terrible.

Member services specialist

Recommend

CEO approval

Business outlook

Pros

Great benefits especially health insurance, dental insurance, vision insurance, and 401k

Cons

Terrible, mean, condescending, and stressed management especially in Member Services department. Krisha Tormes is yells at employees, treats them like crap, has a angry and toxic attitude and never offers coaching, support, and advice. They are understaffed and have high turnover so it is not surprising. Culture is bland to nonexistant. Everyone is stressed and there is never positivity or understanding only criticism. Terrible company and terrible management. Leaders of the company do not communicate with all staff. They leadership of the company lacks diversity. There is no vision and therefore no motivation in the company. I quit without notice because of how poorly I was treated by management even when I was trying my best.

1.0

22 Jan 2026

Not great

Foreclosure processor

Recommend

CEO approval

Business outlook

Pros

It's a job If you are desperate

Cons

Horrible management and turnover. No communication

Viewing 1 - 3 of 70 Reviews