Trusaic Reviews

4.1

75% would recommend to a friend

(77 total reviews)
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Robert Sheen, Esq.

83% approve of CEO

69% positive business outlook

Trusaic has an employee rating of 4.1 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trusaic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews
1.0
31 Aug 2020
Recommend
CEO approval
Business outlook

Pros

-You will definitely learn a lot here. If you can survive working here for a year or two you'll get the skills to go to a much better company. -Some people complain that the benefits are terrible. I didn't think so. The pay was on the low side, but I thought it was acceptable. People say the healthcare is bad but they might have improved it by the time I started -- it seemed pretty standard to me except you have to pay 50%. 401k is available but no matching -- again, not great but better than other places. Paid time off was alright. Basically, salary and benefits are what I consider mediocre, decent if you are straight out of college. The problem is the work expectations they put on you for that mediocre pay/benefits (see below). -Everyone who works there is pretty good. Smart, hardworking, and kind. The managers are also good, except they are so overworked you will never be able to keep a meeting with them because it'll get cancelled or rescheduled into oblivion.

Cons

-Poor pay -Unrealistic expectations from it's workforce -A delusion that they are a 'start up' company. They try SO HARD to promote this, but they are not a startup company at all. This is a standard office job. This is the excuse they use to pay new graduates a fairly low wage and get them to work 50-60+ hour weeks. Getting paid 50k is not worth being forced to work in the office until 1-2am. This might be acceptable if there were great benefits, or a sizable bonus but frankly there isn't. You get decent healthcare that you have to pay 50%, 401k without matching, and a bonus at the end of the year that will be maybe 1k. -The people are great, but the work culture is toxic. Besides that ~5% of the workforce that are managers, I didn't know anyone who said they actively liked working here. There is a high turnover -- maybe 6 or 7 'lifers'/long term employees, most of everyone else leaves within two years for greener pastures. -Their promotion practices are probably the most disgusting thing about them, and the reason I write this. They actively pressure current employees to write 5 star reviews on glassdoor. All those glowing reviews on the site now? Written by managers and crafted to promote their messaging. Note almost every review mentions start-up culture. Some reviews even included the company motto. Why no/few negative reviews? Because every few months they pay someone to get those reviews culled. The most recent one happened in August 2020, maybe half a dozen review magically got deleted. This will probably eventually get deleted.

1.0
4 May 2021

Glad to have left

Recommend
CEO approval
Business outlook

Pros

Most of my peers were stand up people

Cons

There's a billion things, but I'll just keep it short. The CEO seemed to pride himself on mispronouncing our names, if he even bothered to pretend to remember them in the first place. After 6 months and numerous conversations, the guy looked at me and asked me who I was. Humiliating and deflating. If you're not in the cool kids clique, you won't get any respect.

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Trusaic Response
5y
Sorry to hear that you had a negative experience. We have been working from home for about a year and a half and we are always trying to promote a positive work culture and experiences for our employees inside the office and virtually. Please let me know if you are open to connecting to speak more about your experience at Trusaic.
1.0
15 June 2021

Harassment and HiPPO

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small teams and hands on experience.

Cons

I witnessed countless acts of harassment happen at this organization. Almost always the harassment came from the top, creating an environment filled with intimidation tactics and fear. In one extreme case, I was part of an investigation where multiple people clearly communicated harassment had happened to HR, yet no disciplinary action was taken. I can only assume, this was because the harassment was performed by an executive-level employee. Sadly, the person who was harassed and reported the instance was retaliated against until they were so uncomfortable they quit. Less important, but worth noting is at Trusaic, all ideas come top down. There is no room to proposing ideas for improvement. The HiPPO (Highest Paid Person's Opinion) is the only one that matters at the end of the day. This is whether or not they know anything about your field.

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Glassdoor has 83 Trusaic reviews submitted anonymously by Trusaic employees. Read employee reviews and ratings on Glassdoor to decide if Trusaic is right for you.