TrustRadius Reviews

3.9

73% would recommend to a friend

(67 total reviews)

Vinay Bhagat

76% approve of CEO

73% positive business outlook

TrustRadius has an employee rating of 3.9 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrustRadius employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
2.0
26 Oct 2021

Your Mileage May Vary

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really great people who I enjoyed working with and learning from each day. Self-care days are a nice perk (other than the mad rush to squeeze in meetings during those short weeks). Depending on your team, it could be a place you thrive, especially if you tend to go with the flow.

Cons

CEO micromanagement, infighting amongst senior leaders, and failure to meaningfully address concerns. Your manager might gaslight you about issues rather than acknowledge them or attempt to rectify them. There's a lot of lip service paid to innovation but the company refuses to evolve in key areas, making the relentless focus on competitors and fire drills even less productive. This review, like the others that aren't glowing, will be dismissed internally.

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TrustRadius Response
4y
Thank you for your review. We appreciate you pointing out some of the great aspects about our organization like our amazing team of people, our monthly Self Care Days dedicated to wellness, and our relentless pursuit to allow for critical, trusted reviews to be published for software buyers. It is disappointing to hear that your employee experience did not reflect the company core values we hold near and dear. Employee feedback is important to us. We seek to garner representative insights through structured surveys, anonymous feedback forms, 1:1s. We believe continuous improvement is critical to long-term success. While our organization turned out to not be the best fit for you, we wish you the best of luck in your future endeavors.
1.0
16 Aug 2021

Don't waste your time

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely the only pros in working at this place is having employment so you can pay bills and meeting great people (who will inevitably quit so you won't get to work with them very long).

Cons

Micromanaging. Passive-aggressive racism and sexism. CEO is unprofessional and intimidates people for leaving honest (negative) feedback. He's had to delete his comments on reviews for threatening people, the ones you see now are edited after he was called out by employees. All the positive reviews on here are written by people who are fortunate to be on the only stable team in the company or people who realize they can't do much better than this place. Whoever said they value diversity and inclusion is a liar or not really affected by whether or not the company takes seriously. Saying you care about it isn't enough--show it. The turnover at this company is extremely high. People wouldn't leave if they were happy.

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TrustRadius Response
4y
Thank you for taking the time to share your feedback. I agree that we have a great team, and their contributions, insights, and feedback are highly valued. We continuously look for ways to improve and enhance our employee experience. I am sad to learn that your personal experience was not positive. With respect to your comment about passive racism and sexism, neither racism or sexism have any place in our work environment. As a person of color myself who grew up experiencing significant racism in the UK, creating an equitable work environment is hugely important to me personally. Any additional information you're willing to share is greatly appreciated. I encourage you to reach out to either myself (vinay@trustradius.com) or our Director of People (jamy.conrad@trustradius.com) with more details. With respect to your comment about my comments on LinkedIn, that was in follow-up to having a former employee post multiple negative reviews in succession. It was an emotional response which I regretted and removed myself. To err is human. To forgive, divine.
2.0
20 Dec 2021

Executive leadership issues abound

Recommend
CEO approval
Business outlook

Pros

Honestly nothing really to sing about here.

Cons

Leadership team lacks both empathy and vision. Day to day processes were decent, but there's a lot to be desired when it comes to treating employees like humans and understanding how they're positioned in the marketplace

Viewing 1 - 3 of 67 Reviews

Glassdoor has 68 TrustRadius reviews submitted anonymously by TrustRadius employees. Read employee reviews and ratings on Glassdoor to decide if TrustRadius is right for you.