Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 7 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 74 reviews)); "No training" ((in 15 reviews)); "Awful upper management." ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

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Trustco Bank

Trustco Bank Reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture and values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

361 reviews

1.0

26 May 2026

Limit your expectations

Assistant branch manager

Recommend

CEO approval

Business outlook

Pros

I did not experience any pros.

Cons

All the cons that exist in a bad workplace plus low pay. The six months business outlook is good because their business model is simple and works for their objectives.

4.0

25 May 2026

Supportive community and management, but low pay

Ira coordinator

Recommend

CEO approval

Business outlook

Pros

Good community Good management Easy work

Cons

Pretty low pay, only take job if your fresh out of college

2.0

23 May 2026

Great people, but low pay and no training

Part time teller

Recommend

CEO approval

Business outlook

Pros

Easy and very great people

Cons

Pay very low. No training

Viewing 1 - 3 of 361 Reviews

Jobs at Trustco Bank

Part Time Teller - Red Hook, NY

Branch Manager - Kissimmee, FL (Pleasant Hill Branch)

Kissimmee, FL

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Part Time Teller - Sanford, FL (Westwood)

Sanford, FL

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Mortgage Originator - Florida

Vero Beach, FL

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Part Time Teller - Winter Garden, FL

Winter Garden, FL

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