Trustpilot Reviews

3.9

72% would recommend to a friend

(725 total reviews)

Adrian Blair

85% approve of CEO

67% positive business outlook

Trustpilot has an employee rating of 3.9 out of 5 stars, based on 725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trustpilot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

725 reviews
1.0
24 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Got a trip to the head office in London. Some decent people on the less senior roles.

Cons

Absolutely no strategy in terms of verticals. No direction given from upper management. Management too concerned about their own targets to look after their workers. Lots of throwing people under the bus and no accountability from higher up. Culture is built from the top, as they say, a fish rots from the head down, and that is certainly the case here.

avatar
Trustpilot Response
3y
Hi there, we're disappointed to hear this was your experience working with us. We have gone through a period of growth and have sought more clarity and alignment with our strategy both cross-functionally and in individual teams. As for your con on management, we never want our Trusties to feel as though they do not have support. If they aren't able to speak with their manager in the first instance, we always encourage them to reach out to their People Business Partner. We encourage you to share your feedback and details with your People Business Partner. Thank you for the feedback!
1.0
16 June 2022

Wasn’t great

Recommend
CEO approval
Business outlook

Pros

Nothing to say really, so won’t even try.

Cons

No vision in the business and lack of support

avatar
Trustpilot Response
3y
Hi there, thank you for your patience with us as there was a delay in our response. You're absolutely right, when good leaders leave, they can be hard to replace! Here at Truspilot, we aim to either hire great leaders, or develop our Trusties into great leaders, which does not always happen overnight. Thank you for your feedback and good luck!
4.0
18 Sept 2016

Pretty good, sales training

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

trustpilot is growing fast, the benefits and use of the product is quite obvious, the compensation is pretty fair and the market is quite open for this kind of product. pretty good and laid back culture

Cons

the product is super simple and relatively expensive given the functionality. as with any sales job, you either make sales or leave.

Viewing 1 - 3 of 725 Reviews

Glassdoor has 764 Trustpilot reviews submitted anonymously by Trustpilot employees. Read employee reviews and ratings on Glassdoor to decide if Trustpilot is right for you.