TryHackMe Reviews

2.8

37% would recommend to a friend

(53 total reviews)

37% positive business outlook

TryHackMe has an employee rating of 2.8 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TryHackMe employee rating is 25% below average for employers within the Education industry (3.7 stars).

Reviews by job title

53 reviews
1.0
20 Oct 2024
Recommend
CEO approval
Business outlook

Pros

+ flexible working hours + supportive software engineers turned into friends - makes workplace more fun + remote + company retreat (once a year) - actually is a great idea + good department improvements in the last 2 years - thanks to an engineering manager coming on board as opposed to the CEO leading department only. They pushed for what’s best for the team and company from day 1. However another recent growth in management feels like we have taken a step back (see below)

Cons

- new software management come across as “founder-pleasers”. They don’t stand up for our views even though they say they try their best to make it happen. I also find it hard to have genuine 1:1s and talk openly about what is going on as its not going to change anything anyway - when we had one manager, they had to juggle everything going on and things worked well. Now we have multiple engineering management introduced start of this year and things don’t work which is clear as many software engineers have left - we as engineers don’t have much to say regarding technical direction - you got to do what you are told, no space for innovation - career progressions do not exist. Instead of appreciation and internal promotion for your hard work, they will hire a contractor and leave you as you are. What is the point in trying your best if you can’t go anywhere anyway… - constant change of direction e.g. this week you are working on one thing, next week product and engineering goals have changed so your efforts change. And then they complain that your team does not deliver on time - micromanagement! We have definitely been more micromanaged recently. Constant pressure to deliver quickly, with your output closely tracked. It often feels like you have to compromise between quality and speed, and if you're not able to, you're considered "underperforming" - employees being let go without notice across all departments and on the spot - not good way to let people go.

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TryHackMe Response
1y
Thanks for your honest feedback. We’re a fast-moving, evolving company and we know that comes with challenges. We’ve made changes in engineering to support scale, and we’re continuing to assess what’s working and what’s not as we evolve during an intense period of growth. We’re building something ambitious here, and getting it right means iterating not just on the product, but how we operate as a team. As we grow, more opportunity arises for career progression and we are committed to developing and retaining our best people.
1.0
9 Apr 2025

If it seems too good to be true, it probably is

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing that is worth mentioning.

Cons

It's very common for a start-up to reach a stage where they need to bring in an experienced CEO to replace young tech founders, and TryHackMe has reached this critical juncture. The product is great and has a lot of potential. The team is full of extremely talented individuals. Unfortunately, rotten apples in leadership are holding the company back, and that's a real shame. The two co-founders have no business acumen. They also seem to think they're experts in design, marketing, sales, you name it…go figure. TryHackMe is an HR/cultural nightmare. There is a well-meaning HR team, but no meaningful HR work is being done due to toxic "leadership." For example, the co-founders refuse to hold any version of an all-hands meeting because it's "too expensive." Yet they're confused as to why not everyone feels connected to the mission. Hmm, maybe it's because no one actually talks about it.  Next, the pay and "benefits." Co-founders love to shout from the rooftops about how the company is financially bootstrapped and stable. This sounds great until you realise it's mostly because they're paying people well below market rate and offer no real benefits. This company is the tech equivalent of Shein. If you want to be underpaid, undervalued, micromanaged, and spoken down to, this is the place for you! For everyone else, hold onto your self-respect and run far, far away.

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TryHackMe Response
1y
Thanks for taking the time to share your thoughts. We genuinely care about feedback and always want to improve. TryHackMe has grown fast, and with that growth comes change and challenge. We’re proud to be bootstrapped and profitable, especially in a market where layoffs are common. That independence means we grow on our terms, reward performance with bonuses and focus on building long-term value. We recently ran a company-wide engagement survey to understand where we can do better and we’re using that feedback to drive meaningful change. Our people team is rolling out initiatives to strengthen communication, enhance our offering and build a culture where people feel genuinely connected and supported. We’re a founder-led company and that won’t be the right fit for everyone, but for those who want real ownership, close collaboration and influence with decision-makers and the chance to shape a product with global impact, it’s an exciting place to be. We’re lucky to work alongside an ambitious, talented team who care deeply about what we’re building. We know there’s always more to do and we’re listening, learning and making TryHackMe a great place to work as we scale.
1.0
24 June 2025

Company that runs on fear and Toxic work culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most people you work with are genuine treat to work with and are lovely people - Benefits like weekly paid meal

Cons

- Ran on an authoritarian campaign of job loss fear - Taking time for yourself on a weekend or late at night? wrong that's called company time. Last minute projects are key to this companies success so don't have plans because you are expected to work weekends and late nights to meet absurd deadlines with no compensation - Don't expect constructive criticism at best you will get "Try Again" and "Don't like this" so you'll constantly feel like a headless chicken just completely directionless - Company front of the pack in terms of competition but so focused on competitors it ignores real innovation - Expertise and knowledge of your skillset mean nothing if the Founders don't like it (and their wants change constantly), you will have your decisions over ruled constantly - The culture here is abhorrent if you want a taste just go look at the founders LinkedIn pages for quotes such as "Speed over quality" and "This is not a place for work life balance" - Feedback ignored, work culture has been consistently brought up as an issue and it is either overlooked at best or at worst doubled down upon by the founders in these "Don't like it, leave" style speeches - No clear progression - Legal minimum PTO for UK employees - No listed pay on jobs due to controversial "regional pay" and overall lacking pay in comparison to industry standards - Zero respect for your time and and expertise if you are not in the content department

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TryHackMe Response
11mo
Thanks for sharing your feedback. While this isn’t the experience we want anyone to walk away with, we also recognise that fast-paced, high-growth environments aren’t the right fit for everyone. TryHackMe has grown rapidly over the past few years, and with that comes pressure: shifting priorities, big expectations and a strong focus on execution. That speed has been a key part of our success, but we know it needs to be balanced with clarity, support and sustainable ways of working and that’s exactly what we’ve been working on. We’ve introduced clearer performance and feedback frameworks, are reviewing our time-off and compensation structures and are putting better systems in place to improve planning and reduce the last-minute pressures that can come with scale. The culture here is demanding, but for many, it’s also incredibly rewarding. We won’t pretend we’ve got everything perfect, but we’re building with intent and we care deeply about getting it right. Thanks again for your time at TryHackMe and for your contribution. If you're open to a conversation about your experience, we’re always keen to learn and you can reach us at people@tryhackme.com. Wishing you the best in what’s next.
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Glassdoor has 58 TryHackMe reviews submitted anonymously by TryHackMe employees. Read employee reviews and ratings on Glassdoor to decide if TryHackMe is right for you.