TuGo Insurance has an employee rating of 2.9 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TuGo Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).
Thank you for your feedback. We pride ourselves on our positive working environment and our capable team members. Our goal is to ensure our salaries are market competitive and complete market research and a review of all of our salaries annually.
People & Culture Team
We are disappointed to see this rating, 93% of our employees are working remotely and we do offer great benefits including travel insurance, but we also offer a collaborative work environment and growth opportunities as reflected in our results from our annual anonymous Employee Climate Survey.
People & Culture Team
Micromanagement
A manager who doesn't acknowledge the customer service role
Lack of opportunities for growth
Inefficiency that focuses on human errors rather than bureaucratic steps
Management that at times can be a bully
TuGo Insurance Response
1y
Thank you for the review. 93% of our employees work completely remotely or hybrid and we will remain this way as it enables TuGo employees to be productive and have a healthy work-life balance. We are working with leaders to ensure they trust their team members and do not micro-manage. We also work with employees and their leaders to create win-win opportunities for employees to advance in their careers and add value to TuGo as they gain expertise and knowledge. We work hard to ensure employees are recognized and valued for their contribution. We are very focused on the customer experience and we strive to ensure each of our external and internal customers are treated with respect and have their needs met as effectively and efficiently as possible. We have a number of cross-functional working groups focused on continuing to improve our customer experience through AI, process improvement, and collaboration. Please bring any suggestions for improvement or issues to me (Iain) or Jodie.
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TuGo Insurance reviews FAQs
According to anonymously submitted Glassdoor reviews, TuGo Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at TuGo Insurance. This rating has been stable over the past 12 months.
49% of TuGo Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TuGo Insurance 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.2 for career opportunities.