poor management, unethical business practices
Pros
- If you're interested in getting a foot in the door in the sports/sports management world, having sales experience is almost necessary, so in that regard the company is acceptable. Appears they will hire almost anyone, if that's what you're looking for. I had a single phone interview and was never interviewed on site, yet I recieved an offer within the week. - If you like talking sports, most of the outbound reps are sports nuts and much of the daily chatter revolves around the sports world. - Depending on the campaign you're assigned to, you may be working according to that time-zone's hours. For instance, if you're a night owl, working a west coast campaign (hours 12pm-9pm) could be viewed as a positive.
Cons
- Upper management has a few favorites and treats the rest of the employees like dirt. They speak unprofessionally and in ways that border on harrassment to employees they do not care for. If you're not a top seller, prepare to be ignored completely or harrassed openly. - Upper management appears disconnected from reality and frequently boasted about how they'd "never taken a dime from the company" and how all the money was going back into infrastructure and employees. These boasts occured frequently after managers showed up with new cars or after they'd been gone for several weeks at a time on vacation. - Managers at all levels asked rank and file employees on several occasions to participate in unethical, if not outright illegal business practices. During my tenure this included openly lying to clients about how many sales reps where assigned to their accounts, and even doctoring up employee cubicles to make it appear more reps were on the account when the client actually came on site. Several employees were also asked to place sales calls using lists of individuals who were known to be on the Do Not Call Registry. - Compensation: This is a sales job, so the base salary is low and the bulk of your money is theoretically made on commission. I say theoretically because it was easy to get placed on bad sales campaign where the opportunity for commission was almost nil. Favored employees are routinely given the easiest campaigns (pro sports, big time college programs) while the rest get stuck on the scraps. Benefits are "meh" at best. - There's no defined company culture and very little privacy. If you're a rank and file employee, your cube is tiny and managers sit in an elevated area, allowing them to observe everyone at once.