Twice Reviews

This place is the literal definition of a sweatshop. It's in a dirty dusty warehouse, where you are standing/walking on cement for 8 hours a day. They design the place in a very specific and meticulous way so that it is as efficient as possible to make the upper management/CEO/etc. rich. Socializing is discouraged, and they set up the workstations in a manner where no one can really see each other/face each other. Most of the time, people aren't talking to each other and just stuck in their ear buds, hoping that whatever music they are listening to can take them away from the mind-numbing work that they are doing. The daily tasks are the most monotonous types of tasks that you can think of. Folding and sealing clothing into plastic bags (for hours), grabbing an invoice and then pulling the order off the shelf, or steaming clothing in the dark outskirts of the warehouse. You are timed for every single task you can do, and the only way you can achieve their time standard is by not socializing with anyone, not taking any breaks, and moving as quickly as possible. The management is constantly scolding people like they are 4 year old children. From the moment you walk in and they "take roll", you feel like you are in elementary school again. If you are caught "chattering too much" with other employees they call you out and scold you. The operations supervisors, who are previous operations associates who thought they could escape the hell of that life, revel in their tiny shred of power that they have and seem to be brainwashed into thinking the job does not suck anymore. The management, engineers, and CEO work on top of the operations associates in full view of them. From the bottom working as an operations associate, you can literally see their side of the warehouse and how much nicer it is. On mornings you can smell the nice food that they bring up there for all of them while everyone else is stuck at the bottom chipping away at their workstations. STAY AWAY. Don't fall into the trap of easy and brainless work, because it will suck the soul out of you. You will feel like a sweatshop slave and like you are in the real life "Office Space" dealing with the management.

Is this the depressing future of retail? Employees are stuffed into a disgusting warehouse, working nonstop for long hours. Operations staff get zero respect from their superiors. It's a degrading and sad atmosphere. I could say more, but most of the issues have been covered in other reviews. The dynamic between the young managers and equally young operations team reminds me a lot of the Stanford prison experiment. This was a famous psychological experiment where a group of students were randomly divided into groups of "prisoners" and "guards". The guards, though no different from the prisoners in real life, ended up adapting to their roles surprisingly well, taking drastic authoritarian measures against the prisoners, harassing and torturing them. This story will sound familiar to any Twice employee. In some parallel universe, this could be a cool job. I thought it would be when I first started. It was a huge letdown. I'm still angry about the way I was treated here. I felt really violated.