Pros
Management actually listens to concerns from the rank and file employees and makes decisions that take those concerns into account. Management also recognizes that real life happens and works with you to accommodate that as best as can be done. In my previous jobs I've had a manager or 2 who cared, but until uqual I've never had am entire management team that cared about me as a person not just as a workforce. Also the culture of the company is great. Everyone is friendly, happy to guide and mentor me when i was new, and now that I'm a senior coach I'm always offering guidance and assistance to new employees as needed. There's a real culture of fun, being happy with your work and nurturing.
Cons
You do need to put the effort and work in. This isn't a job where you clock in, do the minimum and go home. Lots of changes to policy and such as the industry changes so you need to be good with change.