Does USA800 pay their employees well?

According to anonymously submitted Glassdoor reviews, USA800 employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at USA800. This rating has been stable over the past 12 months.

How satisfied are employees working at USA800?

43% of USA800 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USA800 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at USA800?

Customer Service Representative (16) , Customer Service Advocate (7) , Call Center Trainer (2) , Customer Service Agent (2) , Supervisor (2)

What are the pros of working at USA800 according to real employee reviews?

"Easy to move up the ladder in this company, the people you work with are great, made a lot of new friends here." ((in 11 reviews)); "workers, an opportunity for advancement, overtime opportunities and ample training is provided." ((in 4 reviews))

What are the cons of working at USA800 according to real employee reviews?

"The management is childish and inexperienced." ((in 5 reviews)); "Bad supervisor no communication with employee" ((in 5 reviews)); "For all the work we do, the pay is low." ((in 4 reviews)); "when you're work experience doesn't 'fork', you've got issues... only knows USA 800... let's his EGO drive his decisions... thinks he knows how to improve culture, but as is typical with Tom, he 'talks the talk' but rarely... IF EVER... 'walks the walk'... hires his family and friends and treats them better than any other employees... too bad this company is "in the family"" ((in 3 reviews))

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USA800

Acquired by ResultsCX

USA800 Reviews

2.9

43% would recommend to a friend

(93 total reviews)

Tom Davis

60% approve of CEO

41% positive business outlook

Ratings by category

4.0

Diversity and inclusion

2.8

Work/Life balance

2.8

Career opportunities

2.7

Culture and values

2.6

Senior management

2.5

Compensation and benefits

USA800 has an employee rating of 2.9 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USA800 employee rating is 24% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

93 reviews

1.0

28 Feb 2015

Not for the career oriented

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The ESOP plan is good, but doesn't make up for the low wage

Cons

They talk a lot about 'employee owners', and the culture that creates, but there is no follow through. From their policies to dealing with individual staff issues their real message comes through loud and clear....we care about the bottom line not the staff.

1.0

13 Sept 2016

Worst Job Ever

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Black women are the most beautiful women on earth and this place has a few fine ones to look at/ talk to. No drug test!

Cons

A part of you dies when you walk into USA 800. You can't make it through the shift without needing to smoke so you're dying in more ways than one. The training doesn't prepare you for the job. The supervisors get attitudes when you ask for help. Not worth it for $9.50 an hour.

2.0

15 June 2016

REP

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

It's a paycheck. .Nice new building located up north near the airport. I realize they are still in the begiining phase.. The company has potential but..........

Cons

This place is more than a joke. It seems like they will hire anyone. The training was rushed. On the call center floor. .... it;s like a zoo. The managers and the floor helpers talk to one another and other reps like their all outside in a ball field. The helpers huddle together and talk ,when reps need help. The floor helpers are from other locations. It seems like they dont understand reps are on the phone talking to customers. The customer can hear all the loud talking and shanagans going on. For all the work we do, the pay is low.

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Not for the career oriented

Worst Job Ever

REP

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