Does USTA pay their employees well?

According to anonymously submitted Glassdoor reviews, USTA employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at USTA. This rating has been stable over the past 12 months.

How satisfied are employees working at USTA?

72% of USTA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USTA 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at USTA?

Coordinator (9) , Manager (9) , Intern (8) , Tennis Instructor (6) , Administrative Assistant (5) , Ballperson (5) , Director (5) , Tennis Coach (5) , Tennis Service Representative (5) , Coach (4) , Player Operations (4) , US Open Ball Person (4) , Adult Leagues Coordinator (3) , Brand Ambassador (3) , Credential Operator (3)

What are the pros of working at USTA according to real employee reviews?

"I really like the people and the work is great." ((in 35 reviews)); "Company benefits are good although have been getting worse year by year" ((in 19 reviews)); "Good pay and fun to work." ((in 17 reviews)); "Great Tennis company to work for and amazing perks and coworkers!" ((in 12 reviews)); "Good work / life balance." ((in 11 reviews))

What are the cons of working at USTA according to real employee reviews?

"Long hours and very long nights" ((in 24 reviews)); "favoritism by senior management, high turn over in recent years, limited opportunities for career advancement" ((in 6 reviews)); "No room for growth, salaries are budget dependent, and upper management is completely out of touch with reality when it comes to day to day work for the lower level workers at the company." ((in 5 reviews)); "What followed his arrival was nothing short of an organizational disaster — and a masterclass in how bad leadership destroys institutional knowledge overnight." ((in 4 reviews)); "Long days and the heat." ((in 4 reviews))

USTA Reviews

Compare reviews

4.0

72% would recommend to a friend

(307 total reviews)

Gordon Smith

75% approve of CEO

67% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.9

Work/Life balance

3.5

Culture and values

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

USTA has an employee rating of 4.0 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USTA employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

307 reviews

2.0

17 Dec 2017

Great company, but corrupt

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Got to see tennis matches, and meet some cool people.

Cons

You lose your summers pretty much. Corrupt managers, only concerned for their own wellbeing and are not considerate of others.

3.0

21 Sept 2023

Super Micro Management

Adult leagues coordinator

Recommend

CEO approval

Business outlook

Pros

We have a group of very responsible and active people that work at the USTA NorCal section. We all enjoy working with one another day in and out, everyone is willing to jump in and help when ever needed in the Adult Leagues team. Some of us work there because we are almost retired and just simply enjoy doing what we're doing not because we have to work. We want to work. It's nice to be able to work from home as I feel I get more done WFH.

Cons

The super micro management is getting very tiring for us all. We are all very responsible people and are always busy trying to make our leagues run the best possible, we rarely have any down time. It is very hard to make the leagues run better when our ideas to make the leagues better often gets shot down by her. And, the management is asking us to work during holiday (Christmas time) and not clock in. And we all did. She also asked us to clock out every four hours when we're running tournaments that are impossible to clock out and take a break every 4 hours. We clock out at the 4 hour mark and continue to work because we can't stop running the tournaments and take a break.

2.0

20 June 2019

Fun, with heavy complicated work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice office, and genuinely kind people...excluding a few

Cons

Unrealistic deadlines, heavy amounts of work, and long drawn out processes used to complete the job.

Viewing 1 - 3 of 307 Reviews

Jobs at USTA

Senior Manager, Community Tennis

Arlington, VA

·

USD 80K - USD 95K /yr

(Employer provided)

View job

Development Coordinator

(P/T) Front Desk Attendant

(PT) Front Desk Attendant National Campus Orlando

(PT) Front Desk Attendant National Campus Orlando

USTA

USTA Reviews

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Reviews by job title

Great company, but corrupt

Super Micro Management

Fun, with heavy complicated work

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