Ultius Reviews

3.7

65% would recommend to a friend

(67 total reviews)

Dante Frizzoli

24% approve of CEO

57% positive business outlook

Ultius has an employee rating of 3.7 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ultius employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
1.0
7 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Overall, I made decent money while working there while working from home. Likely the best remote job I've had so far, but I haven't had too many so that doesn't say much. It was fairly easy money for the most part.

Cons

You are basically writing papers for dumb college kids who are lazy and can't write. At times they will be rude and request insane things. The company will mark you and force pay cuts for slight issues with the writing, most of which are due to the client's own negligence. They do not like prolific writers as they do not really want to pay you the money. They ultimately want to keep an influx of new writers to maintain leverage over their workers. They will fire you for slight offenses that are extremely negligible, such as having an identical sentence in a document from another document that was submitted by the writer. This is pretty ridiculous, yet they constitute it as "self-plagiarism" which doesn't really exist.

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Ultius Response
7y
Hello and thank you for this review. We understand that you are no longer writing with us at this time. Based upon the information you shared, it sounds as though you were satisfied with your income when you did write with us. But you struggled with our policies including the zero-tolerance policy we have for plagiarism. We are sorry that this was ultimately not a good fit but we are hopeful that you will continue your writing in the future. Thank you for your time with us and for sharing your thoughts in this review. We wish you all the best.
1.0
11 July 2015

Waste of time

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A decent amount of work to be had, a couple of editors and one head editor seem to be good, caring people.

Cons

Most of the editors suck, likely because there is no training or clear understanding of who does what job. One bad review from a client is worth more to the company than 100 good review, so you can't ever count on this job, no matter how much work and caring you put in. HR likes to email angry things rather than talking about them or asking for your side. Great writers are often fired because of a misunderstanding, so clients cannot expect to keep the same writer, even though HR does not consider client needs or overall company needs when making decisions.

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Ultius Response
10y
Thank you for taking the time to leave feedback on your experience as an Ultius freelance writer. We value your individual input as it helps us determine the needs of our writers and assists in further establishing a sound writer eco-system. Based upon your review, there are some merits we would like to address. High Volume of Freelance Work Available We take pride in having talented, fun, and driven people in our organization and that includes our writers. Ultius has been deeply committed to hiring and training the best American writers to deliver writing, editing, and business writing services. With a freelance staff of over fourteen hundred (1400) writers and customers in over thirty (30) countries, Ultius is the global leader in consumer writing services. We are pleased to hear you have found the position as a freelance writer with us a lucrative and fulfilling professional opportunity. Caring Staff At Ultius, we really value our unique company culture as well as our social mission. Company culture isn’t merely a bunch of words on paper, it is a collection of behaviors by which we run our business. Our Editing Staff is highly trained to uphold our company culture and pillars of logic such as non-complacency, compassion, and teamwork. We hope you have enjoyed working within this culture, alongside our editors. They have certainly enjoyed working with you. Respectful Engagement We respect our writers and the time they put into their work. If you have encountered anything to the contrary, please contact us and let us know. To show our continued support for our writers, we have recently appointed a Writer Liaison who is available to answer any and all questions as they pertain to your position as a freelance writer. We have also established a Contractor Bill of Rights which includes such rights as: Fair pay for fair work, Respectful engagement, and Fair hearing and objective assessment. Thank you, again for sharing your thoughts with us about your experience as an Ultius writer. We wish you the best of luck on all your future writing!
2.0
15 Mar 2015
Recommend
CEO approval
Business outlook

Pros

The compensation is reliable and impressive. If you happen to enjoy writing about academic topics and can do so speedily, this site offers great opportunities to earn extra money. If you have physical health problems and cannot work outside of your home, this site will probably provide very helpful supplementary income.

Cons

The website continually has issues which not only are not fixed, but which management nor editors directly apologize for. Expect to receive only negative feedback from the editors. Some of the project directions are very vague, and the clients do not always respond to questions in a timely manner. My primary concern, however, is the length of time that sometimes elapses before editors respond to drafts. If I submit a draft with 22 hours to spare on an order I accepted less than ten hours prior, I expect to receive notes on further drafts within a maximum of five hours. Otherwise, I must either continuously check my dashboard, or else risk missing the item's due date!

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Ultius Response
10y
Thank you for taking the time to share about your recent experience as a freelance writer with Ultius. We are happy that you found the position a lucrative opportunity to exercise your writing skill and to earn extra income in your spare time. Based upon the feedback you have provided, there are a few merits we would like to address. Reliable and Appropriate Compensation We proudly contract only degree- accredited writers who have a foundational knowledge of American English. Based upon this imperative criteria, we offer top dollar payout for their high quality content. Enjoyable Work on a Flexible Schedule Your enthusiasm for academic writing is exactly what we hope to foster in our freelance writers. We hope you have enjoyed the opportunity to continue your goal of life-long-learning through writing and all on your schedule. Feedback from Editors Based upon the information you and other writers have provided, we acknowledge this as an area for improvement. Our Editors are currently undergoing new training, specifically geared toward increased positive feedback when giving notes. Additionally, one of the most recent developments within the company is the establishment of the Writer Liaison who is fully available as a resource and direct point of contact to our writers. We hope you have had the chance to take advantage of this new feature! Thank you, again, for the informative feedback you have provided. We will use this to improve our writer ecosystem within the company. We wish you the best of luck on your future projects!
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Glassdoor has 185 Ultius reviews submitted anonymously by Ultius employees. Read employee reviews and ratings on Glassdoor to decide if Ultius is right for you.