UnderwriteMe Reviews

3.1

49% would recommend to a friend

(47 total reviews)

Andrew Doran

75% approve of CEO

46% positive business outlook

UnderwriteMe has an employee rating of 3.1 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnderwriteMe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
4.0
14 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Great team Strong focus on automation testing Good developers with good skills set

Cons

Its a contractor driven company, weak leadership

avatar
UnderwriteMe Response
3y
Hi it’s Xander from the current leadership team. Thanks for your review and for helping us build UnderwriteMe during your time with us. You have highlighted two of the most important things when it comes to building the business – our skills and our people. I’m so glad that’s been your experience at UnderwriteMe. Some time ago we came to the same conclusion about our use of contractors and began a programme to ‘convert’ almost all of our contractors to employees. We were thrilled that they wanted to join us and become a more permanent part of the wider team and to join us on this journey. At the time of writing, we only have a couple of contractors in the business who work with very specific skillsets in defined, shorter term projects.
2.0
5 Mar 2024

What a balls up.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For many years it was an exciting, challenging and highly collaborative env built around a flat mgt structure that accepted risk in the pursuit of innovation. Some great foot soldiers remain in the trenches, hence the 2 stars.

Cons

In recent years mgt change has killed all of the positives. A series of bad choices at the c-suite level has resulted in in-fighting, no real strategy, and a re-org that which will take years to recover from. I expect some sycophantic UME lackey will respond by saying I was a victim of the re-org or challenging what I’ve said. Such defensive responses are clearly signs of a company in trouble. Leaving was one of the best career decisions I have ever made.

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UnderwriteMe Response
1y
Thank you for taking the time to provide your thoughts. We are sorry to read how you feel. We appreciate that as a business there will be decisions made that will not please everyone but every decision that is made is for the collective good of everyone at UnderwriteMe and to help achieve our goals. However, we take your feedback onboard. We wish you all the best for the future.
1.0
18 Jan 2024

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of the day-to-day Individual Contributors are smart, collaborative and personable people Compensation is pretty reasonable Good IT equipment (most use Mac's)

Cons

TLDR; I wouldn't recommend anyone I care about working here. Declining culture. This has steadily declined over the last 12 months or so. It's become the sort of place that makes people come into the office because it's an arbitrary day of the week, despite some people being initially recruited on a remote-first basis. That's further compounded by the office being too small for everyone, so people travel into the office to be on video calls with remote people. Genius. Poor leadership pursued an approach that recently led to many redundancies across product and tech. Good people undoubtedly hurt. There's also a lack of alignment and collaboration across leadership. Some of the leaders don't pursue open communication and collaboration, instead preferring to 'politically manoeuvre' as someone else so eloquently put it. I've personally witnessed undermining comments and conflicting strategies. If you are familiar with the term HiPPO, then you should expect that amongst some parts of the leadership. Just make sure you agree with everything a particular key individual suggests and you'll be fine. Strategically I think they have a challenge too. The two largest insurers in the UK aren't on the platform (public information). If they can't get them onto the platform, how long will users remain? Competitors who offer whole-of-market could relatively easily eat into their market share if they develop a compelling alternative.

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UnderwriteMe Response
2y
Thank you very much for taking the time to provide your feedback. It is great to hear that you enjoy the colleagues that you work with, and are satisfied with your compensation & IT equipment. It is disappointing to hear that you feel the culture of UMe has declined over the last 12 months. We did make changes to the structure of our business during the 4th quarter of 2023. These changes were vital in order to ensure that we continue our journey to be a fully product led business. I understand that the departure of some people from UMe has been unsettling and difficult, but we believe that we treated those that left in a fair and compassionate manner. The Leadership Team (LT) expect all employees to attend the quarterly business updates in person, otherwise we do encourage teams to regularly collaborate, and this easier to do in the office environment. We do not stipulate the frequency of office attendance, but it is important in order to build strong working relationships, share ideas and solve problems. Our aim is to develop cutting edge products, and close working with our colleagues is key to achieving this. As with all organisations, we accept that there are business challenges, but we feel that we have the right structure and are aligned in our approach to overcome them. Thank you again for your feedback. Many thanks, Nana – AVP, People
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Glassdoor has 48 UnderwriteMe reviews submitted anonymously by UnderwriteMe employees. Read employee reviews and ratings on Glassdoor to decide if UnderwriteMe is right for you.