Does UnifyCX pay their employees well?

According to anonymously submitted Glassdoor reviews, UnifyCX employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at UnifyCX. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at UnifyCX?

68% of UnifyCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnifyCX 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at UnifyCX?

Technical Support Engineer (108) , Junior Analyst (69) , Junior Support Engineer (37) , Graduate Engineer Trainee (24) , Analyst (21) , Customer Service Representative (21) , Software Engineer (20) , Team Lead (14) , Senior Analyst (12) , Team Leader (12) , Technical Support (12) , Support Engineer (10) , Graduate Engineering Trainee GET (8) , Senior Software Engineer (8) , Team Manager (8)

What are the pros of working at UnifyCX according to real employee reviews?

"Work environment is good and we shoud be aware of whom to belive and not to." ((in 29 reviews)); "Good colleagues to work with and all the members working there are friendly." ((in 27 reviews)); "Work culture is good and canteen" ((in 23 reviews)); "The pros Good work life balance" ((in 19 reviews)); "Some of the team managers are good." ((in 14 reviews))

What are the cons of working at UnifyCX according to real employee reviews?

"Less salary ( depends on process)" ((in 78 reviews)); "Salary hike is very less" ((in 22 reviews)); "9 hours of working with 40 mins break and low pay" ((in 21 reviews)); "Huge work load" ((in 4 reviews)); "Abysmal Pay and Benefits" ((in 4 reviews))

What are employees saying about UnifyCX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnifyCX redundancy and their outlook for job security at UnifyCX in 2026.

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UnifyCX

UnifyCX Reviews

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3.9

68% would recommend to a friend

(800 total reviews)

Vidya Ravichandran

77% approve of CEO

65% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Culture and values

3.5

Work/Life balance

3.5

Senior management

3.5

Career opportunities

3.4

Compensation and benefits

UnifyCX has an employee rating of 3.9 out of 5 stars, based on 800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnifyCX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

800 reviews

5.0

31 July 2022

Awesome people and great environment to work!

Senior analyst

Recommend

CEO approval

Business outlook

Pros

Work as a Team Positive work environment Encouraging Internal growth opportunities

Cons

Haven't come across any cons !

UnifyCX Response

Thanks for your valuable feedback. We're glad to know you're having a great experience overall working with us and wishing you many more successful years ahead!

4.0

22 July 2022

Friendly Environment

Senior analyst

Recommend

CEO approval

Business outlook

Pros

Good colleagues, working environment is good, nearby to house, Good facility provided like Cab, cafeteria, health card etc.

Cons

Yearly increment/salary hike is less.

UnifyCX Response

We're glad you're part of the GlowTouch family for more than 10 years and enjoying the work environment and all the company benefits. We appreciate your valuable feedback, thank you!

1.0

12 Nov 2014

worst experience... Guys plz don't join diya systems

Technical support

Recommend

CEO approval

Business outlook

Pros

colleagues are good. Team leader was very friendly with the team members.

Cons

Targets., less salary treat employees as slave,

Viewing 1 - 3 of 800 Reviews

Jobs at UnifyCX

Member Service Representatives - Work From Home

USD 122K - USD 188K /yr

(Glassdoor Est.)

View job

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UnifyCX

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Reviews by job title

Awesome people and great environment to work!

Friendly Environment

worst experience... Guys plz don't join diya systems

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