Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 36 reviews)); "Great Culture and history to learn from" ((in 21 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 6 reviews)); "Advancement Opportunities in food and beverage" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 5 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 5 reviews))

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Union Square Hospitality Group

Union Square Hospitality Group Reviews

3.8

62% would recommend to a friend

(256 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.3

Compensation and benefits

4.0

Culture and values

4.0

Career opportunities

3.7

Senior management

3.5

Work/Life balance

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

256 reviews

4.0

9 May 2026

Networking opportunities overshadowed by low pay and poor management.

Server

Recommend

CEO approval

Business outlook

Pros

Great opportunity to network with people living in NYC.

Cons

Low pay. Terrible management. No room for growth.

5.0

2 Apr 2026

Amazing internship program

Summer intern

Recommend

CEO approval

Business outlook

Pros

- Wonderful staff -Everyone is there to help you - Well structured program with clear advancement for interns

Cons

- NYC income tax - I can't really think of any

4.0

29 Mar 2026

Life at USHG

Line cook

Recommend

CEO approval

Business outlook

Pros

50% discount at all USHG restaurants.

Cons

Benefits were bad - only 5 days PTO. No sick day pay, or personal.

Viewing 1 - 3 of 256 Reviews

Jobs at Union Square Hospitality Group

Captain - Dining Room

Banqueting Assistant General Manager

New York, NY

USD 85K - USD 95K /yr

(Employer provided)

View job

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Union Square Hospitality Group

Union Square Hospitality Group Reviews

Ratings by category

Reviews by job title

Networking opportunities overshadowed by low pay and poor management.

Amazing internship program

Life at USHG

Jobs at Union Square Hospitality Group

Union Square Hospitality Group reviews FAQs

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