Union Strategies Reviews

Management does not trust any of their employees. This makes it difficult to complete the tasks at hand when information is being withheld. Yet more often than not, when a problem arises or they fail to deliver what they promised, management will blame the employee. Management is unethical and has continuously under-compensated employees when it came to mileage reimbursements - they paid thirty cents less than the legal mileage compensation requirement in the province of Ontario at the time I worked there. Workers were expected and told to be at work and begin working on their tasks before office hours began, and were expected to stay and complete their work with no overtime pay or lieu hours. Management also refuses to pay overtime, and will only allow lieu hours if an employee worked after hours or on weekends. On top of that, they will also micromanage how you take your lieu hours and make unsolicited suggestions about when those hours should be taken. Supervisors would call/text employees on their personal phones after hours and on weekends demanding for them to complete new tasks, or for employees to contact clients directly using their personal numbers instead of using a work phone. Was told, on multiple occasions, to lie and deliberately hide important information to clients while working on projects with them. Management advertises the company as unionized to prospective clients when employees are not at the time I worked there. Verbal abuse is never acceptable in the workplace. Management will swear at, yell, slam doors, storm out of the office, and intimidate employees to show their displeasure. They have threatened employees' jobs and belittle the work that they have done. This is absolutely unacceptable and inappropriate.

Owner will yell and bully the employees and will not listen to any advice, reason or logical explanations I felt like I was walking on eggshells the whole time. Their I.T department was falling apart the first day I got there. They have very poor infrastructure and poor training of new employees. They forward tickets to their secretaries instead of level 1 support and play broken telephone with customers tickets. They expect you to know their system on the first day even when they don't even understand the system themselves, It became a very stressful as simple tickets would be in que for over 30 days. Clients were threatening to leave the company 1st day I was there. I was used as a scapegoat and blamed and penalized for things I never did. I would avoid this company at all costs.